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Hotel Boutique Casareyna

4.5 star property
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Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
$127
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪2 min walk‬
  • Puebla Cathedral
    ‪8 min walk‬
  • Zócalo de Puebla
    ‪8 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Master suite

Master suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master suite

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Room, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Casareyna

4.5-star hotel in Puebla Historic Center
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, valet parking, and spa services are onsite.
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Spa De La Reyna has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Boutique Casareyna features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Boutique Casareyna is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Hotel Boutique Casareyna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1000 reviews
Rating 8 - Good. 121 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Moreno Valley

Stayed 6 nights in May 2025

4/10 Poor

Maria

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025

10/10 Excellent

chanel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Stayed 1 night in May 2025

10/10 Excellent

Jaelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco J

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ABDEL HADDAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy cuidado y con excelente gastronomía. Espacios amplios y muy bien decorados. Nos encantó el hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan, Cuernavaca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, las instalaciones son excelentes y muy buen servicio por parte del personal. Sin duda me volvería a hospedar.
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia, canoa park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay near downtown. Love the rooms beautiful and large. Very confy. Only there was light noise from the back street
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Drawer Experience!

Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service. Highest recommendation!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dwayne

Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Wonderful stay at a beautiful hotel. The rooms are gigantic and the courtyards are beautiful. The zocolo is not far but you do have to cross a very busy street so take caution. The beds were somewhat on the hard side but most of our party thought they were fine. The staff was welcoming and friendly. They do give you coupons for free tequila- the silver only. We would definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

DARRYL

Stayed 5 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great value

Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ac didn’t work, was hard to sleep, second night we were moved to another room. Towels need to be updated. Amazing environment
Stayed 1 night in Mar 2025

8/10 Good

Gabor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel in a good location; 800m walk to historical district. Apparently with one of the best restaurants in town. But it has no concierge service - you have to figure out and arrange everything yourself. Also, there isn’t a small convenience shop to get water or whatever small items you might need.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times - whenever we visit Puebla. Always as close to perfect as is possible. The restaurant is wonderful, staff well-trained and friendly and polite and efficient.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here and trust it will be exemplary
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela, San Diego

Traveled with group
The place it’s clean beautiful and very comfy
Stayed 4 nights in Feb 2025

8/10 Good

Martin

Traveled with partner
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, would stay again!
Stayed 1 night in Feb 2025