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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Terrace/patio
Reception
Reception
Lobby
Indoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Laundry
$86
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, Provo River
    ‪2 min walk‬
  • Place, LaVell Edwards Stadium
    ‪7 min walk‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(98 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

1 King Bed and Sofabed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

1 King with View-Accessible Mobility Accessible Communication Accessible Roll in Shower Refrigerator Non Smoking

  • Sleeps 2

1 King Bed and Sofabed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Separate Bedroom 1 King Bed and Sofabed Suite High Speed Internet Access Non Smoking

  • Sleeps 4

Larger 2 Queen Bed and Sofabed Room Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 6

2 Queen Bed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Bed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Communication Accessible Refrigerator Non Smoking

  • Sleeps 4

1 King And Sofabed Communication Accessible Non Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Very thing was great except “ plugg in outlets closest to bed , broken
Stayed 1 night in Sep 2025

2/10 Terrible

Nate

Stayed 1 night in Aug 2025

8/10 Good

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Va

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was unorganized, food was limited compare to other Best Western. The towels were not white, and only basement ice machine was working.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I like nearly everything about this Hotel except they use cheap toilet paper which I can stand for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

6/10 Okay

Delwyn

Traveled with family
Disliked: Room comfort

Ok Hotel

The room was big and looked overall clean. The balcony had dirt and cobwebs everywhere never gets cleaned. The toilet had a block of wood behind it to help keep the toilet from moving around. The beds were not comfortable at all. The free hot breakfast was the best thing about this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room bedding was dirty, also the fire alarm was beeping non stop. I called the front desk, they wanted me to take them out , which is impossible due to not having a ladder and talk about unsafe. They switched us to a new room that was just as bad.
Stayed 1 night in Sep 2025

4/10 Poor

Russell

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Cold review.

There was no hot water for showers either morning. Reported it to the office the first night but got no response. On checkout the clerk said I remember you telling me that yesterday and maintenance said it was fixed. It wasn’t fixed and made morning prep very uncomfortable. Very disappointed with the response from the staff.
Stayed 2 nights in Sep 2025

8/10 Good

Marshall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Sep 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent motel located within walking distance of the BYU football stadium. When I checked into my room there was a cleanliness issue, but the hotel staff quickly fixed the problem after I told them about it. I like this motel, I plan to stay there again, and I recommend it to others. It's a well priced option.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne, Cottonwood

Stayed 1 night in Sep 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

t

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast orange juice machine was broken because OJ was watery.
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Amanda

Traveled with partner
They need more employees for check-in and the people that were working deserve a raise. We waited in line for a good 30 minutes. No water in the lobby. Our key card got us into our room, we left for a couple hours, and it didn't work so I had to go back down to get it reactivated. Not the best experience I have had.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodative. Great having water and coffee in the libby 24/7. Breakfast was good with adequate space to congregate.
Stayed 2 nights in Aug 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean. Bed was ok but pillows not very good. Area good and was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Good experience. Clean room. Comfortable bed. Warm breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Treated very good. Liked the room. Very quiet!
Stayed 1 night in Aug 2025