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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Welcome to our hotel lobby, featuring a reception desk, seating area with a large TV, and a kitchenette.
Enjoy the serene atmosphere on the deck, surrounded by lush greenery and a beautifully landscaped garden.
Welcome to our lobby, where a warm reception area offers a comfortable seating space and a convenient coffee service.
Stroll across the serene pond, surrounded by lush greenery and a naturalistic landscape.
Welcome to our hotel lobby, featuring a reception area and comfortable seating with tables and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
1600 N Freedom Blvd, Provo, UT, 84604
  • Brigham Young University
    ‪2 min walk‬
  • LaVell Edwards Stadium
    ‪7 min walk‬
  • Utah Valley Convention Center
    ‪2 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(78 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Plus Provo University Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 533 out of 1014 reviews
Rating 8 - Good. 225 out of 1014 reviews
Rating 6 - Okay. 115 out of 1014 reviews
Rating 4 - Poor. 77 out of 1014 reviews
Rating 2 - Terrible. 64 out of 1014 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Business traveler
Liked: Staff & service
The clerk at check in was very nice. The room was not super clean. I had planned on using the desk to get some work done, but the desk chair was stained and looked dirty. I did not want to sit in it.
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice! Worth every penny.

This place is super nice! Very clean and comfortable beds. The staff were all very kind and helpful. Highly recommend staying here over other hotels around the area: it’s worth every penny.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fananda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented hotel. Super nice front desk. Clean and gave me a free upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jerrilee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. I had surgery. We stayed 2 nights. Was a nice pleasant room to spend time recovering. Thank you
Stayed 2 nights in Apr 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. My only complaint is that the bathroom light went out and although the gentlemen at the front desk came to the room to try to replace the light bulb, it wasn't the correct one. It was more inconvenient than anything. We will definitely be back when we're in that area..
Stayed 2 nights in Apr 2025

4/10 Poor

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Amenities
Very nice place
Stayed 2 nights in Jan 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect! I ended up having to stay 2 extra nights and the staff were all so nice and accommodating. I will definitely be staying here again the next time I’m in Provo!
Stayed 2 nights in Apr 2025

8/10 Good

Jan Michelle

Stayed 1 night in Mar 2025

2/10 Terrible

Akampreet

Stayed 6 nights in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good except I stayed 3 nights and not once was the room cleaned or made up. There were only 4 tissues left in the box when we got there so it needed replaced.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk welcome and service was absolutely fantastic! The young man went out of his way to welcome us and check that everything was perfect. He obviously loved his job and will be very successful in the hospitality business if he decides to make that his career.
Stayed 1 night in Mar 2025

2/10 Terrible

Karlee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old

Pool and hot tub disgusting. You could not see in the water it was skinny and gross. Room and bathroom felt like I was back in time with cracking on the walls and tub. Breakfast not very good.
Stayed 1 night in Mar 2025

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked all services and the breakfast options well done . The front desk staff very friendly and ready to help. What I feel it need to be improved is the cleanliness of the carpet or perhaps changed to other material easy to keep clean.Also would be a good idea if the coffee area would also offer herbal tea for those who avoid caffeine. And something important to offer along with the pool a gym room with a few machines.
Stayed 5 nights in Mar 2025

8/10 Good

Anthony Ciana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always comfortable staying here!!
Stayed 1 night in Mar 2025

10/10 Excellent

Corry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, huge room and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice and spacious. Great little breakfast in the morning. Awesome deal for the size of the room and location.
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025