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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Meeting facility
Exterior
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
$212
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
11 Dorrance St, Providence, RI, 02903
  • Place, Rhode Island Convention Center
    ‪5 min walk‬
  • Place, Amica Mutual Pavilion
    ‪5 min walk‬
  • Place, Brown University
    ‪14 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.2 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LED TV with cable channels, TV

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Graduate by Hilton Providence

4-star hotel in Downtown Providence
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 18000 square feet (1672 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and an ATM. Parking is available onsite for a surcharge.

Graduate by Hilton Providence is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Covered self parking on site (USD 36.38 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 14.43 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Covered self parking fee: USD 36.38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 694 out of 1269 reviews
Rating 8 - Good. 255 out of 1269 reviews
Rating 6 - Okay. 156 out of 1269 reviews
Rating 4 - Poor. 84 out of 1269 reviews
Rating 2 - Terrible. 80 out of 1269 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean. The design of the room was very odd. I wouldn’t stay there again.
Stayed 1 night in May 2025

6/10 Okay

George

Traveled with family
Disliked: Amenities
The actual hotel was in much worse condition than the photos in the website. There was no one to help with our luggage when we arrived, and there was not even a trolley cart available for self use. There was a park right across the street where even the hotel staff warned us to avoid because there are drug dealers there. The room was not very clean, and the bathroom smelled like urine. Overall, we were not impressed with the hotel and the surrounding area. We will definitely not be staying here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Lizabeth

Business traveler
Liked: Cleanliness
Disliked: Amenities
I had great expectations of this hotel as I have stayed at other Graduate hotels and liked them very much. This one--not so much. The staff at the front desk stayed just one notch away from being openly rude. They were clearly understaffed and rather cranky. A request to check whether they could move me to another room after I saw that my room's only window opened to a frequently used terrace and there was no privacy unless I kept my curtains closed at all times was met with derision (Room 337, avoid if you don't want to keep your blinds closed). The food available in the hotel (no room service) is fat laden (pub) or minimal (café) so be prepared to go out to dinner elsewhere or walk a few blocks to pick something up to bring to your room. The staff at the pub was great and the chef adapted a salad for me on the evening I arrived so I didn't have to go out--and then told me this could only be done once. Still grateful to him, though. The housekeeping staff was lovely. There are too many other hotels in Providence to choose this one again.
Stayed 2 nights in Jul 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Graduate Hotel has a lot of personality. Parking was costly and a short walk. The bathroom needed some work. Lighting was cute but quite darkened. Shower bar was struggling to remain in its location. The service by all was exceptional!
Stayed 6 nights in Jul 2025

10/10 Excellent

claudette

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and close to everything. Very good service.
Stayed 2 nights in Jul 2025

4/10 Poor

Susan

Traveled with family
Disliked: Amenities, property conditions & facilities
An underwhelming and disappointing experience at The Graduate by Hilton this time. We have stayed at the graduate at least a dozen times since 2019 and this will probably be our last stay ever. Upon checking in we went to our room to find that it had not been serviced from the previous guest. Went back down to lobby with all our baggage to be told maid service is gone for the day. Our next room was exceedingly hot as many summer reviews have mentioned, so we requested a fan and called the next morning for maintenance. They replaced our air filter and drained the line and told my husband it should get cooler. It really didn’t make a difference. We had a wide outdoor temperature range (highs from 90 down to 71) during our 5 night stay and the suite was muggy, humid and uncomfortable even when outside temps were in the 70s, with the exception of the air vent that blows directly in your face while in the bed. We had family in staying in 4 different rooms during our 5 night stay and all reported discomfort-musty smelling rooms, hot etc. The hotel seems woefully in disrepair. Other major concerns were with blankets/towels wrapped around the historic brass and glass elevator in the lobby from a water leak in assuming. No room service or concierge service available. The spa was closed, but not an issue for us as we’ve never utilized the spa. The quality of food at The Poindexter coffee shop and Reiners Restaurant adjacent to the hotel were sadly disappointing as well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Raisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Irwin

Stayed 1 night in Jun 2025

4/10 Poor

Cayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JAE WOO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

kristin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay at The Graduate. Love the large comftorable beds and the space.
Stayed 1 night in Jul 2025

10/10 Excellent

Devin

Stayed 2 nights in Jul 2025

10/10 Excellent

Shivam, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Susie

Traveled with family
Disliked: Cleanliness, amenities
Room was not clean..there was still trash on the floor from the prior occupant's Jack Daniels mini bottles. Room temperature was quite warm and we couldn't change it. Parking was not easy and the covered cross away to the hotel was not able to be used.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nataliya

Stayed 3 nights in Jul 2025

4/10 Poor

Dave

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed with the Graduate Providence – Not What It Used to Be I’ve stayed at the Graduate by Hilton in Providence more than half a dozen times over the last five years—this used to be my go-to spot. Sadly, my recent stay over the July 4th weekend in a King Suite was a real letdown and not reflective of what should be one of the top five most expensive properties in the city. From the moment I entered the room, the issues began. The door was sticking so badly in the frame that I had to push hard just to get inside. Inside, the dresser drawers wouldn’t stay shut because of an uneven floor—one leg of the dresser had been shimmed with a cardboard Graduate Hotels coaster. The couch cushion was pulled and frayed, and the carpet had visible lint and threads. The bathroom was worse. A large tile was missing from the shower frame, exposing construction adhesive and gaps. The shower door didn’t close properly and had a loose handle. The outdated jacuzzi tub looked like it hadn’t been cleaned in a while and needed attention before I’d consider using it. Other gripes: • Only 2 ice machines in an 18-floor building, with no room directory to help you find them (you have to call the front desk). • The gym was tiny and outdated—not sure what the resort fee is really covering. • The iron was missing its water fill cover—something small, but in a room at this price point, details matter. I used to love staying here, but this suite—and the hotel overall—felt neglected and run down.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mingjia

Stayed 1 night in Jul 2025

10/10 Excellent

Lacey, Fort Smith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Maymuchka

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
The room was nice but the shower head was old and not great pressure. Perhaps there was a lot of calcium built up. We also had to wait in the lobby after checking out for our train and the bathroom was closed for no reason.
Stayed 1 night in Jun 2025

2/10 Terrible

Brooke

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We had a flight delay and didn’t get into our room until 1am. When we finally got into our room the air conditioner was running and was extremely loud. It sounded like a car engine. I called the front desk (she was a friendly woman) and she gave me some directions of how to fix it. It didn’t work so she brought up a fan and she said maintenance would come by to repair the AC. Keep in mind the temps in Providence were hot 80+. The fan was loud and didn’t cool the air. I slept awful. The next morning we left for breakfast and returned to our room to use the bathroom before we left for the day. The maintenance worker left our hotel room WIDE OPEN for who knows how long. Our room was right off the elevator too. We waiting the room for 30min just in case they were going to return shortly after and nobody came. We traveled downstairs to tell the woman at the front desk what happened and instead of believing us to made excuses for the staff members. When we came back that night the AC was making a high pitch chirping sound like an alarm going off. While we were at dinner maintenance came by again to fix the AC. After returning the AC worked fine and was quiet for about half the night then started making loud noises again. We paid $200+ a night for this place and our belongings weren’t safe, we didn’t have a quiet or cool room to sleep. We had one more night left and stayed somewhere else because we needed to actually sleep before our flight. Waiting on a refund.
Stayed 3 nights in Jun 2025

10/10 Excellent

Georgia Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Vasili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jun 2025

10/10 Excellent

shannon

Nice hotel
Stayed 1 night in Jun 2025