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The room was clean, staff reasonably friendly, breakfast breads were stale, air conditioning worked well. Conveniently located for train station

Great location, nice & helpful staff .

This hotel is definitely not 5*, no amenities provided, very poor breakfast, like at 3* hotel, room was full of dark black hair, and most important pay attention to the location , as it’s in central station area, and we felt unsafe to walk there in the evening

Helpful staff, great location!

In general the hotel experience was very good, excellent service and very friendly staff, quiet room, breakfast everyday was excellent - fruit, different cereals, eggs, bread, pastry etc. The hotel has rooms in 3 floors and no elevator, so lots of stairs to climb and is about 15 to 20 minutos walk to the center of town.

Beautiful, central hotel. Recommend to anyone looking for a slice of luxury in the centre of Florence