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Prestonsburg Vacation Packages

The staff is so friendly and helpful I would stay again for sure

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The hotel is beautiful my only complaint was we showed up at 5pm and our room wasn’t ready which was fine we walked around got a drink at the bar but when the room still wasn’t ready at 7pm that’s annoying. Luckily staff was helpful and knocked the price down for us and explain how busy they were. Other than that room is large and gorgeous, very clean and well maintained in a good area.

The room was very clean. It had a refrigerator, microwave and a coffee maker. I feel like there could have been more options for hot breakfast.

The property was under almost complete renovation with only two floors of rooms open and the entire entry level was under construction. However, there was no mention of this on the site description. After booking, I received a message stating that the pool, restaurant, and exercise areas were close for renovations, but not essentially the whole building. The available room we were given was not in acceptable condition, certainly far from "Very Good" as indicated by the rating on Expedia. It would be better to close the hotel under renovations are complete in this case and avoid disappointed customers. However, we were ultimately able to get a full refund from Expedia after a couple of attempts. I am sure it will be nice once the construction and renovations are completed though.

This is an extremely quiet and comfortable hotel. Restaurants and parks are within a few blocks.

The room need door kept their TV on very loud alright! NO SLEEP!!