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Port William Vacation Packages

What nice and knowledgeable staff! And the remodeled room was very good.

The apartment was just as pictured and truly lovely. Loved all the brick! Very well laid out floor plan. We would definitely stay here again! While the space itself was awesome, the most impressive thing was the communication with the Jungle House staff. Immediately responsive to questions and concerns. The day we checked in was record level hot at 98 degrees. The air conditioner understandably struggled and the staff had 2 air conditioner units to is within 30 minutes of checkin to provide extra support cooling. This allowed the main unit to catch up and made our entire stay super cool and comfortable! Truly impressive customer service. Highly recommend staying at any one of their prop erties!

Great location near the Convention Center!

Breakfast was sub par . Not a whole lot of choice of fruit and yogurt etc..

It was appointed with a minimalist jungle themed greenery that made the room cozy and comfortable. There were several issues with the facilities, including a hot water heater not working or a coffee maker with the drip hole not working properly causing it to overflow in the basket instead of filling the pot. For any issues, the response was rapid. The bed felt great and I slept well, so I didn't mind the minor inconveniences.

Traveled to this casino/hotel 10 years ago and loved it so I was really looking forward to our getaway. It has gone downhill. Sad really. There is still smoking in the hotel that really takes away from the resort vibe. Luckily we got a smoke free room but the hallways still stink. Rooms are nicer, bed comfy. Only one option for a good meal so we ate at the same restaurant four times over a few days span and was about sick to death of it. We enjoyed visiting Madison and Vevay. If hotel went no smoking then I’d probably return.

The communication is TOO good. I received well over a dozen texts or emails during my 2 day stay and it was excessive. It was a large house, and just me on a business trip, but would be great for a family. Very well equipped

Good Overall