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Ponte Coberta Vacation Packages

Foi muito bom, desde a chegada até a saída. Pousada muito perto da praia. Foi excelente em tudo!

Breakfast was decent, the same things everyday but the food is fresh and tasty. Rooms are extremly tiny and with little light

Clean room with a view of the beach! One caveat - if you’re expecting a balcony none of the beach rooms have balconies. Also I highly recommend a room with a view or otherwise you may have a room that overlooks the atrium with less sunlight. Another piece of advice - if you book an executive room it already comes with breakfast so don’t double pay! You also have the choice between taking breakfast in the executive lounge which is quieter but has slightly less options or the restaurant which has a larger buffet. In addition the executive lounge does have snacks, cold drinks, and a Nespresso machine available for use throughout the day and they have a happy hour every evening with light dinner and refreshments and a bar.

The only reason I’ve given this hotel more than one star is the woman with red and black braids. She was excellent and genuinely helpful. Unfortunately, everyone else seemed completely uninterested. Staff regularly walked past while you were waiting for help. Reception often felt more like a hangout, with groups of young guys standing around chatting, smiling and winking at guests rather than actually helping them. Room service didn’t answer the phone, so I went downstairs to order in person and pointed to exactly what I wanted on the menu. They still brought completely different food. The room smelled, wasn’t particularly clean and I couldn’t iron my clothes for the entire stay, despite being there for a conference. Breakfast was awful. I ended up eating at my colleague’s hotel, the Windsor opposite. On the second morning I came downstairs to find the breakfast area had been ripped out overnight and was basically a building site, with no clear explanation of where to go instead. The lifts were another issue. They were incredibly slow, the buttons often didn’t work and it wasn’t clear that one was a service lift. I got into it in front of a member of staff who said nothing, and ended up coming out in the middle of the construction area. Overall, dirty, chaotic and incredibly poor service. The woman with the red and black braids was the one exception and should be given a pay rise and a new job at a hotel better deserving of her skills.

This hotel was fantastic! Breakfast buffet is elaborate, room service food was very good with 24 hour availability. We arrived at 2am and were able to order from a full menu! Bar cocktails were excellent. Spa was exceptional with reasonable prices! Beach is beautiful and safe. I can’t wait to go back!