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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Daily buffet breakfast (EUR 12 per person)
Lobby
Front of property - evening/night
In-room safe, individually decorated, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
$73
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Place, Ponta Delgada Marina
    ‪2 min walk‬
  • Place, Ponta Delgada City Gates
    ‪5 min walk‬
  • Place, Ponta Delgada Harbour
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(31 reviews)
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, individually decorated, desk, laptop workspace

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Club Triple Room, 1 Bedroom

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double Room Single Use, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Single Room, 1 Bedroom

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

3-star Ponta Delgada hotel close to Ponta Delgada Harbour
Along with a marina, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Neat Hotel Avenida offers 120 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Neat Hotel Avenida features a marina and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Neat Hotel Avenida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Reviews

Neat Hotel Avenida Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 226 out of 476 reviews
Rating 8 - Good. 169 out of 476 reviews
Rating 6 - Okay. 53 out of 476 reviews
Rating 4 - Poor. 16 out of 476 reviews
Rating 2 - Terrible. 12 out of 476 reviews

Reviews

6/10 Okay

Normand

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Saundra

Stayed 1 night in Aug 2025

10/10 Excellent

Deanna Lynn

Stayed 3 nights in Aug 2025

8/10 Good

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to taxi, clean and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Overall was a great stay
Stayed 4 nights in Aug 2025

8/10 Good

Maria F

Traveled with partner
Disliked: Amenities
The staff is exceptionally professional, friendly and kind. The property could use some touch up and renovation. The staff and the location are the hotel
Stayed 1 night in Aug 2025

8/10 Good

Fatima

Liked: Staff & service, property conditions & facilities
Excellent service and staff, clean facilities.
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne, Cranston

Liked: Cleanliness
If renting a car, there is no parking for this hotel. Very basic hotel. Not a welcoming reception area with water and snacks for guests. Area behind the hotel has lots of restaurants and bars but it makes it noisy at night, particularly Fridays-Sundays.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to shopping and dining, very friendly staff and very clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 1 night in Jul 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 7 nights in Jul 2025

8/10 Good

Natalia

Stayed 2 nights in Jul 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! Close to many restaurants and the water.
Stayed 7 nights in Jul 2025

10/10 Excellent

Giselda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff greeted me with warm smiles and made the check-in process effortless. The concierge went above and beyond to help arrange last-minute reservations and made great recommendations that truly enhanced my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

SASCHA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great area and close by to city centre. We booked a standard room and got 2 twin beds, and when we requested a room with 1 bed they did not have any. Not a huge issue, but just something to consider when booking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the perfect location to explore the island. We had problem with our flights being cancelled and the front desk girls were an amazing help. Highly recommend staying at this Hotel!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown hotel within walking distance to restaurants and shopping. Clean, neat comfortable rooms. Reasonable distant to airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Staff was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Venetia

Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Helpful employee's and great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Piotr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic staff! Firstly, the location is fabulous – right in the heart of Ponta Delgada and close to all the main attractions. It's surrounded by plenty of restaurants, bars, and shops, which made exploring the area so convenient. There are also supermarkets nearby, which was an added bonus. The breakfast was fantastic – delicious, fresh, and with plenty of options to suit every taste. Everything in the hotel worked perfectly. The rooms were spacious, spotlessly clean, and very comfortable. The Wi-Fi was strong and reliable throughout our stay, which was important for us. We had a wonderful experience here and will definitely stay again next time we're in Ponta Delgada. Highly recommend!
Stayed 7 nights in Jun 2025