See all properties

Hotel Novo

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Novo

Exterior
Basic Triple Room | Desk, free WiFi, bed sheets
Staircase
Basic Double Room | Desk, free WiFi, bed sheets
Towels

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$113
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
N-VI 386, Ponferrada, León, 24490
  • Place, Museo de la Energía
    ‪3 min drive‬
  • Place, Plaza del Ayuntamiento
    ‪6 min drive‬
  • Place, Las Medulas
    ‪30 min drive‬

Room options

View all photos for Classic Single Room

Desk, free WiFi, bed sheets

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Restaurant
NRuta Ponferrada
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 20 reviews
NRuta Ponferrada

About this property

Hotel Novo

3-star Ponferrada hotel with free self parking
This smoke-free hotel features concierge services, express check-in, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Hotel Novo offers 50 accommodations with air conditioning. 28-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This Ponferrada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Hotel Novo features a vending machine, a garden, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Ponferrada hotel also offers express check-in and an elevator. Complimentary uncovered self parking is available on site.

Hotel Novo is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada

Hotel Novo Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Pablo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024

6/10 Okay

Conchi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Fanny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021