The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change):
The Promenade features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. Wireless Internet access is complimentary.
This Beaux Arts hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.
The Promenade is a smoke-free property.
The Promenade offers 38 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Pondicherry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
BAY OF BUDDHA - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Blueline - Overlooking the ocean, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Risque - This poolside bar specializes in international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Social distancing measures are in place.
One child stays free
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Service animals not allowed
Cash or credit card deposit required
Pool access available from 8:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Social distancing measures are in place.