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Get an overview of this hotel
4-star Pondicherry hotel in White Town

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Laundry facilities
Smoke-free property

Location

Located in White Town, this beach hotel is within a 15-minute walk of Pondicherry Promenade Beach and Sri Aurobindo Ashram. Pondicherry Lighthouse and Pondicherry Museum are also within 10 minutes. Pondicherry-Puducherry Station is 11 minutes by foot.

Hotel Features

Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.

Room Amenities

All 38 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4750
  • Christmas Eve (24 December) Gala Dinner per child: INR 2750 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4750
  • New Year's Eve (31 December) Gala Dinner per child: INR 2750 (from 6 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: INR 520 per person (approximately)
  • Airport shuttle fee: INR 5000 per room (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Guests who are foreign nationals must present a valid passport and visa.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

One child stays free

No cribs (infant beds) available

No pets or service animals allowed

Cash or credit card deposit required

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Promenade Hotel Pondicherry
  • Promenade Pondicherry
  • The Promenade Hotel Pondicherry
  • The Promenade Hotel
  • The Promenade Pondicherry
  • The Promenade Hotel Pondicherry

Hotel Amenities

Property Features

The Promenade features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

The Promenade is a smoke-free property.

  • Barbecue grill(s)
  • Express check-in
  • Picnic area
  • Bar/lounge
  • Designer stores on site
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Express check-out
  • Coffee shop or café
  • Free WiFi
  • Limo or Town Car service available
  • Outdoor pool
  • Smoke-free property
  • Swimming pool
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 38
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Room Amenities

The Promenade offers 38 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Pondicherry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Private bathroom
  • LCD TV
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Cable TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Shower only
  • Restaurant dining guide

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Lighthouse - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Blueline - Overlooking the ocean, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Risque - Overlooking the ocean, this bar specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Number of treatment rooms 3
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

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