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Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

Most welcoming and helpful staff. Fantastic location and perfectly-kept property.

Lovely hotel. Disappointed with the room as it was sold as a sea view balcony. However we were on the floor with a concrete wall so you only had a view when standing up. Sitting on the outside furniture and all you could see was a wall.

Staffa an room were great!

The Met is all round excellent hotel, and the staff are always welcoming and hospitality which makes it what it is. It has an excellent breakfast buffet with a wide selection of choice. Fabulous roof top pool and the rooms are spotlessly clean. Been coming to this for over 10 years and looking forward to returning in the future. Keep up the good work team!

Very clean room and excellent breakfast! The room was very clean and comfortable. The breakfast was excellent, and I actually liked that some dishes needed to be ordered rather than being fully buffet-style—the food was fresh and well prepared. The only downside is that the gym is quite small and has limited equipment/options. Overall, I had a very pleasant stay and would definitely consider coming back.

Clean room, great staff!