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Hotel Nacional Inn Poços de Caldas

3.5 star property

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Photo gallery for Hotel Nacional Inn Poços de Caldas

Outdoor pool, sun loungers
Reception
Reception
Reception
Suite (Master) | Minibar, desk, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
$52
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Place, Macacos Fountain
    ‪2 min walk‬
  • Place, Thermas Antonio Carlos
    ‪3 min walk‬
  • Place, SESC Pocos de Caldas Community Center
    ‪8 min walk‬

Room options

View all photos for Suite (Master)

Suite (Master) | Minibar, desk, free WiFi, bed sheets

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | Minibar, desk, free WiFi, bed sheets

Executive Quadruple Room

7.8 out of 10
Good
(10 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

Minibar, desk, free WiFi, bed sheets

STANDARD CASAL

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nacional Inn Poços de Caldas

3.5-star hotel in Região Urbana Homogênea IX
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a complimentary children's club, and valet parking.
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and complimentary toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include showers.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Nacional Inn Poços de Caldas provides a waterslide and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a complimentary children's club, an arcade/game room, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nacional Inn Poços de Caldas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hotel Nacional Inn Poços de Caldas has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 645 reviews
Rating 8 - Good. 199 out of 645 reviews
Rating 6 - Okay. 152 out of 645 reviews
Rating 4 - Poor. 68 out of 645 reviews
Rating 2 - Terrible. 56 out of 645 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

Francine

Stayed 9 nights in Jul 2024

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort

You can find a better hotel for the money..

The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

2/10 Terrible

Russen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção total

Fiquei extremamente revoltado com as condições do quarto que me foi dado. Vou mencionar algumas coisas: Quarto com TV caindo a cada 3 min, sem coberta, pouco travesseiro, o banheiro pessimo vaso sanitário solto, pouca toalha se minha esposa lavar o cabelo eu fico sem. A porta interna nem acabamento tem, pouca claridade (horrível para maquiagem), enfim não é pela simplicidade, mas sim pela falta de consideração com o hóspede. Nunca tive uma experiência como essa pelo APP do Hotéis.com Espero que o app não engane com as fotos apresentadas qdo fazemos a reserva. Nesse hotel em Poços, jamais voltaremos!
Stayed 1 night in Sep 2025

6/10 Okay

Diego

Traveled with family
Liked: Staff & service

Precisa melhor limpeza

A estadia foi boa, porem o quarto nao tem cortina black-out entao amanheceu o quarto fica claro, nao tem bloqueio de som vc escuta terrivelmente o som la fora de carros e dos bares que estao na rua da frente e lateral o que é pertubador. A academia estava muito empoeirada e com insetos mortos e teia de aranha para todo lado. O hotel esta em reforma o tobogan que aparece lindo nas fotos esta fechado pois nao tem condiçoes de funcionar devido a ferrugem das escadas. O cafe da manha é bom e simples o almoco também comida é saborosa. A Localização é muito boa bem no miolo perto da praça.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marcelo

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Eli antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Eduardo

Stayed 2 nights in Aug 2025

4/10 Poor

Cristiane

Business traveler
Disliked: Property conditions & facilities, room comfort

Decpcionada

O hotel esta em reforma um barulho de obra que ninguém merece. Os banheiros não possuem sistema de exaustão e nem janelas, ou seja, o cheiro fica pelo quarto. Café da manha muito fraco sem variedade. Deveriam deixar claro durante a reserva que esta em obras e algumas coisas nao estao disponíveis como a piscina aquecida por exemplo
Stayed 3 nights in Aug 2025

8/10 Good

André L

Liked: Staff & service

O hotel precisa de uma reforma

Stayed 3 nights in Aug 2025

10/10 Excellent

Dinamar M S R

Stayed 2 nights in Jul 2025

10/10 Excellent

Dinamar M S R

Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização é perfeita, a estrutura do hotel é ótima, muitas opções para as crianças se divertirem. Só acho que deveria melhorar as condições dos banheiros que são bem velhos.
Stayed 3 nights in Jul 2025

8/10 Good

José Eduardo C R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thiago Carceroni

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaciro E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025