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Poço Redondo Vacation Packages

The room was fine, except for no elevator. Check in process was utter confusion, they had no idea who I was and had no record our reservation. They required me to pay in order to get the price that hotels.com offered me, couldn’t use my credit card. Took 45 minutes to get checked in.

The room was clean and in excellent condition, with beverages available all day in the minibar. The hotel itself was very clean and well-maintained.The Signature pool was fantastic, and the quality of the beverages there was excellent (Grey Goose and other premium options). The beach service for Signature guests was also very good. In general, the food throughout the resort was very good.Minor complaints:The food at the beach and pool bars was only average. However, you can always go to the beach buffet or the main resort buffet if you want something more substantial. It was difficult to get a table at the à la carte restaurants more than once. The concierge tried hard to help us, so I can’t complain about their effort, but it seemed the restaurants were not operating at full capacity — there were many empty tables every night across all shifts. Overall, it’s a great place and I would recommend it.

My stay at Village Paraíso in Morro de São Paulo was absolutely wonderful. The hotel is beautifully located, surrounded by nature and just a short walk from the beach, creating the perfect balance between relaxation and convenience. The rooms were clean, comfortable, and very well maintained. I especially appreciated the peaceful atmosphere and the beautiful tropical gardens around the property. The breakfast was excellent, with plenty of fresh local options and great service every morning. What really made the experience special was the staff. Everyone was welcoming, friendly, and always willing to help with recommendations and anything we needed during our stay. Their hospitality made us feel truly at home. If you are looking for a relaxing place to stay in Morro de São Paulo with great service, comfort, and a beautiful setting, I would definitely recommend Village Paraíso. I would happily stay there again.

Quarto confortável, limpo e bem equipado. A equipe é atenciosa e eficiente. A localização é ótima para descansar e curtir a praia. O hotel disponibiliza transporte para Vila em horários pré-definidos, algo muito útil.

O hotel trás propaganda enganosa, onde nas fotos mostram vista para a piscina para todos os quartos do By refúgio, e aí chegar lá, somente um quarto tem a vista para a piscina. Quando o questionei, fui informada que utilizam as mesmas fotos por que os quartos são iguais. Porém não são iguais, somente um tem vista para a piscina. Isso causou frustração, pois reservei o quarto com base nas fotos, e quando cheguei lá era totalmente diferente.

Perfectly located and great room, but they are building a new wing which is directly in front of all the 2nd floor rooms. Right now the view is spoiled by a new roof with a sea of area conditioners. They also burn their construction waste in a lot next door.