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Hotel Alexandra

4.0 star property

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Photo gallery for Hotel Alexandra

Exterior
Cafe
Lunch, dinner served; Regional cuisine, alfresco dining
Interior entrance
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
$157
includes taxes & fees
Apr 17 - Apr 18

Explore the area

View in a map
Bahnhofstrasse 17, Plauen, SN, 08523
  • Place, St. Paul's Church
    ‪6 min walk‬
  • Place, Weberhäuser Plauen
    ‪10 min walk‬
  • Place, Festhalle Plauen
    ‪18 min walk‬

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Single Room

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Room amenity

Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Alexandra

4-star Plauen hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Hotel Alexandra offers 72 accommodations with safes and bathrobes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plauen hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1345 square feet (125 square meters) include conference space. This Plauen hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hotel Alexandra has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Royal - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Café - This café specializes in Regional cuisine and serves breakfast only. Open daily.
Hotelbar - This bar specializes in Regional cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 9.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelbar
  • le Café
  • Royal

Things to do

  • Bicycle storage
  • Books
  • Sauna

Family friendly

  • Baby toys
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1852
  • Designated smoking areas
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 26.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Covered self parking fee: EUR 9.5 per day
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Alexandra Plauen
Hotel Alexandra Plauen
Hotel Alexandra Hotel
Hotel Alexandra Plauen
Hotel Alexandra Hotel Plauen

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 193 reviews
Rating 8 - Good. 85 out of 193 reviews
Rating 6 - Okay. 29 out of 193 reviews
Rating 4 - Poor. 5 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pedestrian zone

Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps
Stayed 1 night in May 2018

8/10 Good

Barbara, England

Liked: Cleanliness, property conditions & facilities, room comfort

I had stayed there before.

I had stayed there before. I found staff rather grumpy - at the reception and at the breakfast. Items on breakfast table and counter were not replaced. Some plates on counter looked 'tired' and coffee on table was not checked if empty.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Finding the parking can be challenging.
Stayed 1 night in Aug 2017

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable night

over night stop on way from Munich to visit a facility in the area. The address is a restricted road so if driving out Weststrasse in the sat nav and then follow the signs for the hotel as this will ead you to the rear of the hotel and the car park. Staff were very friendly and helpful and the food was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel convenient for city centre.

Spacious and clean hotel. Room was quite a good size with more than 1 chair to sit in. Breakfast was fine, what you would expect for a hotel of this class. Car park a little difficult to find but no problem once you know where to go.

8/10 Good

Michael, Lingfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel, like going back in time

A nice hotel decorated in a dated style but the decor was not old. Helpful staff. We had the window open as it was quite warm and there was a lot of different noise throughout the night.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star, but hard to find the hotal

They need to publish directions as to how to drive to their hotel. We had a GPS (NAVI) but reached a dead end street at the tram tracks. About an half hour later we found on-street parking and walked to the entrance. Hotel receptionist directed us to their parking area. WONDERFUL room, food, WAITER, and breakfast! We will return and try to remember directions to the parking area.

10/10 Excellent

Larry, Covington, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somehow I missed the driving directions to approach the hotel, and a "trial and error" method took quite awhile due to the streetcar-blocked routes that surround the hotel. Their website shows this but for some reason I failed to print the map. A bigger caution note maybe good.

10/10 Excellent

Steffen, Ansbach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzig einen echten deutschen Honig (statt einem gepunchten Pseudohonig von Langnese) vermisse ich beim Frühstück.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Leckeres Restaurant Zimmer war auch ok
Stayed 1 night in Nov 2025

8/10 Good

Johann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ein an sich ganz nettes Hotel. Man merkt aber das es bisschen in die Jahre gekommen ist. Verschiedene Einrichtungsstile. Ist eine Geschmacksfrage muss jeder selber wissen. Ansonsten sind die Zimmer fürs schlafen gut und die Betten bequem.
Stayed 1 night in Oct 2025

8/10 Good

Viktoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren in einem Kurzurlaub in Plauen. Das Personal war sehr nett und das Essen gut. Für unser Baby war ein Babybett bereitgestellt, allerdings war das Hotel an vielen Stellen nicht barrierefrei. Wir mussten den Kinderwagen über einzelne Stufen tragen und eine Rampe gab es nur am Hintereingang, der aus Sicherheitsgründen nur von innen aufging. Wir mussten also häufig warten, bis mal jemand vorbei kam, um uns aufzumachen. In den Spielraum für Kinder haben wir nur einen kurzen Blick geworfen, der unaufgeräumt, klein und fensterlos war. Zum Glück mussten wir ihn nicht nutzen. Trotz allem war das Hotel sehr schön und vor allem das Foyer sehr einladend. Vor der Tür gibt es eine große Einkaufsmeile, die den Lärm der Straßenbahn vergessen lässt.
Stayed 2 nights in Oct 2025

8/10 Good

Sybille

Liked: Staff & service
Das Personal war super freundlich und sehr hilfsbereit- Top! Innenstadtlage und Anbindung öffentliche Verkehrsmittel gut. Die Zimmer-/ Badausstattung ist schon etwas in die Jahre gekommen und hält leider nicht den Standard, der man angesichts des Foyers/ Eingangsbereich erwartet - tw. müffelt es etwas bzw. Ist unpraktisch ( in einem 3 Bettzimmer nur einen 1m Schrank mit 4 Bügeln/ keine Zusätzlichen möglich. Zugang zum Bad mit Stolperstufe- bitte hier unbedingt für eine Lichtquelle oder Leuchtstreifen sorgen. Frühstück könnte mehr Auswahl und Abwechslung vertragen.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Georg

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Die ganze Feeling ist eher für Leute über 70 ausge

Sehr laut und sehr warm. Die Parkplätze sind sehr begrenzt und der Chef steht meistens mitten im Weg, so dassman das ganze Gelände von der anderen Seite umfahren muss.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michal

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel had its good days many years ago, but still can offer spacious rooms, good breakfast choice and very good price to value ratio. Unfortunately, if you arrive late, there are no possibilities to buy groceries nearby and almost all restaurants are closed in the evening...
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war hilfsbereit und hatte einen guten Sinn für Humor. Die Inneneinrichtung war einzigartig toll. Die Gebühr für unseren Hund betrug nur 5 Euro und wir haben uns sehr willkommen gefühlt.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel central, but very odd furniture and decor. Glued details to make the room look fancy and antique. Same with furniture etc. Very odd! But otherwise good, clean and nice breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Claus

Stayed 1 night in Jul 2025

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes kleines Hotel, super freundliches Personal. Frühstück war top, außergewöhnliche aber tolle Einrichtung.
Stayed 1 night in Jun 2025

8/10 Good

René

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

king sing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025