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Novotel Phuket Resort

4.0 star property

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, sun loungers
Property video
View from property
Poolside bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • All inclusive
  • Room service
$165
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Kalim Beach
    ‪7 min walk‬
  • Place, Bangla Road
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪36 min drive‬

Room options

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed) | In-room safe, desk, laptop workspace, blackout drapes

Room (1 Double bed, 1 Bunk bed)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Balcony, Sea View

Room, 2 Twin Beds, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Novotel Phuket Resort

Patong resort walkable to Patong Beach
At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Novotel Phuket Resort features an outdoor pool and a sauna. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, a fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Novotel Phuket Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 877 reviews
Rating 8 - Good. 312 out of 877 reviews
Rating 6 - Okay. 108 out of 877 reviews
Rating 4 - Poor. 44 out of 877 reviews
Rating 2 - Terrible. 15 out of 877 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thawzin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Bridget

Stayed 5 nights in Aug 2025

10/10 Excellent

Cesar, OKOTOKS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near to many amenities! It can be improved if the pool were open beyond 7pm (perhaps adults only!?).
Stayed 4 nights in Jul 2025

10/10 Excellent

Bernardina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in Jul 2025

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Super staff always willing to assist. Clean, comfortable, excellent amenities.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Novotel Phuket. Views to die for, great pools, breakfast had good options, be prepared for lots of stairs! Worth it for the view though.
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please don’t stay here with your family unless on a strict budget - you will be disappointed. It is sold as a 4 star, but in my experience, it wouldn’t be higher than a 2.5 star. The property is incredibly dated (wife described it as “seedy”), the food ordinary, not in a convenient part of Patong for access. It’s saving grace is that the people there are lovely and very accommodating of us wanting to leave our booking early. For a short stop it is fine if you want to be near Patong, but anything longer than 2 days it would be worth looking elsewhere
Stayed 7 nights in Jul 2025

10/10 Excellent

Agha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and close to the patong beach and everything was nearby.
Stayed 5 nights in Jun 2025

8/10 Good

Murray, Toongabbie

Stayed 6 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2025

2/10 Terrible

Renato

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. We had a swim up room which just made the holiday for the children (and us!) Great location on a hill over looking Patong so the view is beautiful and the lobby is quite spectacular. The pools are lovely and clean. The staff are so friendly and attentive and the food was great. So much choice at breakfast, Patong is walking distance too, We hope to return,
Stayed 4 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

4/10 Poor

Sanjay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room assigned was not good and I reported this to the person who came to drop me to my drop and asked him to change my room but nothing happened. There were some loud guests on the same floor and felt safety issues. Though breakfast and restaurent experience was good.
Stayed 5 nights in May 2025

10/10 Excellent

MAHMOUD ALI ATIFE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,nice pool and room,staff was very friendly.Good location with fantastic views.Will be back!
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were amazing, pools 10/10, close enough to main part of Patong but at the same time far from the crazy and a short walk to Patong Beach. The only thing i didnt enjoy was the bathroom in our room, it was very small and wasn’t cleaned regularly (towels were changed yes) just not the actual toilet or basin
Stayed 5 nights in May 2025

10/10 Excellent

Alfred Moris Gadelsid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful views, nice facilities, we enjoyed our visit very much
Stayed 10 nights in Apr 2025

10/10 Excellent

Sean Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell completely in love with this hotel! Just the right distance away from the madness in Patong but close enough to everything at the same time. 1 minute walk to patong beach, shops and restaurants. All the staff were lovely and so welcoming. We will definitely be returning in the future.
Stayed 13 nights in Apr 2025

10/10 Excellent

Kapil Bhanubhai

Liked: Cleanliness, staff & service, property conditions & facilities
Overa
Stayed 5 nights in Apr 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Phuket Resort had a lot of activities for the kids, and Le Spa’s massage and spa were exceptional. The resort was very spacious too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Novotel Phuket Resort. From the moment I arrived, the staff went above and beyond to make me feel welcome, their warmth and professionalism truly stood out. The hospitality was top-notch, and every interaction reflected genuine care and attentiveness. One of the highlights of my stay was the exceptional food. The variety and quality of the dishes were outstanding, offering something for every palate. Whether you’re in the mood for local flavors or international cuisine, the resort’s culinary selection is sure to impress. Overall, Novotel Phuket Resort delivers an unforgettable experience with its excellent service, amazing food, and inviting atmosphere. I highly recommend it for anyone looking to unwind in style and comfort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025