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Pullman Phuket Karon Beach Resort

5.0 star property

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Photo gallery for Pullman Phuket Karon Beach Resort

5 outdoor pools, free cabanas, pool umbrellas
Presidential Suite, 1 King Bed | Restaurant | 4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
$118
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪9 min walk‬
  • Place, Kata Beach
    ‪2 min drive‬
  • Place, Kata Noi Beach
    ‪5 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Garden View

Deluxe Twin Room, 2 Twin Beds, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(8 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed, Garden View

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed, Sea View

  • 667 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 2 Twin Beds, Garden View

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Sea View

Junior Suite, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 2 Twin Beds, Sea View

  • 667 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds, Garden View

Superior Room, 2 Queen Beds, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Queen Beds, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Twin Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Twin Beds, Sea View

  • 463 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

43-inch LCD TV with cable channels, TV

Executive Suite

  • 904 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Sea View

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | View from room

Superior Suite

  • 904 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Superior Suite, Sea View

  • 904 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View | Living area | 43-inch LCD TV with cable channels, TV

Deluxe Suite, 1 King Bed, Sea View

  • 1485 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed, Non Smoking, Sea View

  • 1830 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Pullman Phuket Karon Beach Resort

5-star Karon hotel close to Karon Beach
This hotel features 4 restaurants, 5 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 3 poolside bars, 2 bars/lounges, and a 24-hour health club are onsite. Housekeeping is available on request.
Pullman Phuket Karon Beach Resort offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Pullman Phuket Karon Beach Resort features a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 25833 square feet (2400 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour health club, and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Pullman Phuket Karon Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Children aged 3 and younger eat free breakfast.
Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast only.
Thai Thai Restaurant - Overlooking the pool and garden, this fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ocean Beach Club - This beach restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe' Cino - This poolside café specializes in international cuisine and serves breakfast and lunch. Open daily.
Sand Court BBQ & Lounge - This steakhouse overlooks the ocean and garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,833 square feet of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hospital bed
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 40 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees of THB 383 apply to children ages 4-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.

Renovations and closures

The following facilities or services will be unavailable from July 29 2025 to November 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
The property will be renovating from September 1 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Fee for wired internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1450 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
Property Registration Number 08355270000245

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Reviews

Pullman Phuket Karon Beach Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

Reviews

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: Quiet resort, had a variety of outdoor pools. Food was quite good. Location is great if you want to be close to the action but not too close to hear the street noise. Cons: Rooms were hazardous with steps in odd places, myself and several members of our large group tripped over the step in the hallway. Bathroom vanity had a weird step up just underneath it which forced us to bend forward in an awkward position while using the vanity. There were large cracks in the concrete surrounding the children’s pool. In the pool my children and I stubbed our feet on some kind of drainage hole that had sharp pointy spots sticking up. The in room dining choices were very limited. The chef in the breakfast buffet spoke about me while I was standing in front of him, not knowing I could understand Thai. Service was average. Bathroom had a leak from the ceiling and also in the hallway. Paint was also cracking on the ceiling above the bed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mustapha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best hotel in the area and the staff were very friendly and hospitable, I absolutely loved it.
Stayed 10 nights in Jun 2025

10/10 Excellent

Petar

Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying at the Pullman a lovely hotel, with amazing views, good pools, and beach right next to it. Staff are lovely. Most rooms have been refurbished or being done.
Stayed 14 nights in Jun 2025

10/10 Excellent

Yolanda

Stayed 10 nights in Jun 2025

10/10 Excellent

sanjiv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely location just across the beach and yet a quieter part of Phuket. The staff is very polite. The breakfast spread was a delight.
Stayed 8 nights in May 2025

10/10 Excellent

SAURABH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Frederico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked most was the quality of the service received. Staff always with a smile and ready to help.
Stayed 7 nights in May 2025

10/10 Excellent

Roxanne Joelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the Pullman Resort Karon Beach. Everything was perfect. The room, the beds, the pools, the breakfasts, and most importantly the lovely staff. Planning to go back again.
Stayed 9 nights in Mar 2024

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, beautiful property, great location
Stayed 6 nights in May 2025

10/10 Excellent

Farai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was awesome
Stayed 9 nights in Apr 2025

10/10 Excellent

Hritik

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Holiday. Everything we expected. Gardens were amazing, packed with local birds.
Stayed 11 nights in Apr 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing pools, it’s huge!
Stayed 4 nights in Apr 2025

10/10 Excellent

manuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Apoorv

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 5 nights in Apr 2025

10/10 Excellent

arjun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 7 nights in Apr 2025

10/10 Excellent

Perman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

xen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with great rooms, pool areas were great. Very disappointed in the restaurants, expensive food that caused food poisoning.
Stayed 11 nights in Mar 2025

6/10 Okay

Brett Neil

Traveled with partner
Liked: Staff & service
Overall not a bad place to stay but the hotel needs a bit of a spruce up and some maintenance to be rated 5 star. With items in the room falling off, getting stuck (all plugs), shower leaking and flooding the bathroom, and lack of tv entertainment unless you join Facebook or Netflix plus outdoor furniture and gardens needing replacement or repair it falls a bit short of 5 star luxury. Room services could be conducted up to 7pm which is not convenient after a day out. The meal prices are very expensive as is anything within the hotel grounds. However, the staff were wonderful and very helpful if you struck the ones that could speak a little English. The location is great and just a short walk across the road to a beautiful beach. Overall, don’t expect it to be a 5 star experience but the location is top notch.
Stayed 14 nights in Mar 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Pullman Phuket, and I must say, it was an exceptional experience. The hotel's location is fantastic, just a short stroll from the beach, making it easy to enjoy the sun and sea. The in-house dining options were impressive, with breakfast at Snail offering a delightful start to the day, and dinner at Thai Thai was equally enjoyable. One of the highlights of our evenings was the live music at the Andaman Lounge, which added a wonderful ambiance to our stay. I highly recommend trying the ravioli at Karon Cafe; it was a standout dish that we looked forward to. The hotel also boasts clean swimming pools and spacious rooms, which made our stay even more comfortable. We booked two junior suites, and they were simply brilliant. Overall, our experience at Pullman Phuket was amazing, and I would highly recommend it to anyone looking for a relaxing getaway.
Stayed 5 nights in Mar 2025

10/10 Excellent

Arnab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was a biton a higher side but the luxury you enjoy compensates for it. We thoroughly enjoyed our stay and didn't show much interest in going around Phuket as hotel itself was enough
Stayed 4 nights in Mar 2025