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Cassia Phuket, part of Banyan Group

5.0 star property

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Photo gallery for Cassia Phuket, part of Banyan Group

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch and dinner served
2 Bedroom Suite with Airport Transfer | View from room
Private beach nearby, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Kitchen
  • Bar
  • 24/7 front desk
$93
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Place, Bang Tao Beach
    ‪7 min walk‬
  • Place, Boat Avenue Mall Phuket
    ‪16 min walk‬
  • Place, Surin Beach
    ‪7 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪21 min drive‬

Room options

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

8.0 out of 10
Very good
(1 review)
  • 667 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

  • 667 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 Twin Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Water

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft with Water

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

View all photos for Two Bedrooms Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Suite with Water View

  • Sleeps 3

View all photos for One Bedroom Loft Suite

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Loft Suite

  • Sleeps 2

View all photos for Two Bedrooms Loft Suite

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Loft Suite

  • Sleeps 3

View all photos for One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite with Water View

  • Sleeps 2

View all photos for One Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedrooms Suite

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Suite

  • Sleeps 3

View all photos for Two Bedrooms Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Loft Suite with Water View

  • Sleeps 3

View all photos for One Bedroom Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Loft Suite with Water View

  • Sleeps 2

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About this property

Cassia Phuket, part of Banyan Group

5-star Choeng Thale hotel connected to a shopping center, close to Bang Tao Beach
Spend the day on Cassia Phuket, part of Banyan Group's private white sand beach or relax by one of the hotel's 4 outdoor swimming pools. Housekeeping is available once per stay.
Cassia Phuket, part of Banyan Group offers 309 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the private white sand beach, located just 500 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Cassia Phuket, part of Banyan Group for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers a fitness center, a garden, and a terrace. Complimentary self parking is available on site.

Cassia Phuket, part of Banyan Group is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vista - This restaurant serves breakfast, lunch, and dinner.
Open Kitchen - This restaurant serves brunch, lunch, and dinner. Open daily.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 2000 per accommodation, per night, plus a deposit of THB 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1187.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 2000 per stay
  • Pet fee: THB 2000 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Cassia Phuket, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 283 reviews
Rating 8 - Good. 92 out of 283 reviews
Rating 6 - Okay. 24 out of 283 reviews
Rating 4 - Poor. 5 out of 283 reviews
Rating 2 - Terrible. 7 out of 283 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tin Chee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value dining option, especially the promotion of mookata. Staff are friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience met my expectations. The staff were helpful and the food options for breakfast and dinner were excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Artworks were freaky. Very very modern. Staff and facilities 1st grade
Stayed 1 night in May 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Amenities
Ease of moving around property & every Staff member polite Friendly & made me feel important & welcomed
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. hotel room, walking distance to the beach and restaurants
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, service, food, and location, walking distance to multiple places
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000% will be back!

This was my first time in Thailand and I fell in love instantly with the warmth of the staff, the buzz of the resort and the beautiful view. The beach was everything I needed and the hotel had everything I wanted. I am from NYC and would highlight recommend! Easy to take cars wherever, especially to Patong.
Stayed 3 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but definitely caters to families. If you want a quiet, more subdued property this is not it. Room is a good size and lots of conveniences. There was a large pool party going on and the music was so loud until 11pm that if you opened a window you could not hear your own conversation.
Stayed 1 night in Apr 2025

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very safe area, resort style area has a private beach is a plus after experiencing a beach like Patong Beach trust me lol..Hotel staff is very nice I really liked D’Nee very sweet and welcoming!!! Food is very good I mean some of the best food we had so many options..The hotel room was a apartment style 2 bedroom 2 bath with loft and balcony one room has 2 twin bed and the other a king I believe it was..so much storage space..one thing I would highly recommend is if you use small washcloths to just bring your own because they use a bigger towel so it was different, luckily I always come prepared so I brought my own. But I give them a 10/10 for sure.
Stayed 5 nights in Apr 2025

8/10 Good

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous visit for the week, our first room faced the street and thankfully we were allowed to change to the side of the building which was much more quiet. Staff is very friendly and kind and courteous. Thank you so much! Everything we needed we had or could get.
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Stayed 4 nights in Jan 2025

10/10 Excellent

ku

Liked: Staff & service, property conditions & facilities, room comfort

Quiet relaxing hotel for couple and family

very good to family coming, with swimming pool, with water taxi to beach, plenty of food at mornong buffet, but sometimes drive out to shopping mall with serious traffic congestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Irina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and super convenient location for going to the beach and easy walking to main shopping areas. Staff is very friendly and helpful. We enjoyed the breakfast, lots of options and never had any issues with finding the tables etc. Would definitely come back.
Stayed 10 nights in Jan 2025

6/10 Okay

Chrystelle

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel feels partly like a youth hostel and more like a 3 Star hotel. They want to be cool. The staff don´t treat you with respect. We had to change our room and were asked to leave at noon. The new room was supposed to be ready at 3pm. This was the commitment from the reception. Meaning for us 3 hours without any room. At 3pm, the room was not ready due to high season. The reception should have known 3 hours before that it was high season. The reception staff did not see it was their failure and were very disrespectful. We asked to talk with to the hotel director. He was out of office. They were supposed to get back to us. They never did. Breakfast feels like a very loud and hectic school canteen. You have to get you cutlery & plates yourself. The staff is supposed to clean the tables. But they mostly just look around and do nothing. They don´t seem to have any training and speak almost no English. In Cassia too, the wardrobe in the room is far too small. We had to keep our clothes in our luggage. The gym is very small (for 3 persons max). No towels. On the positive side, the view on the laguna and the sea is very nice.
Stayed 9 nights in Dec 2024

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I guess it’s good for a family on a sort of budget. It was fine, not great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Saurav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, got a lot of accessible routes to nearby beaches/attractions. I loved the room plans, things like bedroom apartments/lofts. Overall a lovely place.
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good. Could be great

Rooms bright but well equipped and modern. Communal areas very noisy, echo a lot and piped music quite loud constantly. No real hotel bar as such which means no areas in the evening to congregate for nay atmosphere. Breakfast decent if somewhat random at times.. one morning had Irish pork stew on.. breakfast can be chaotic and very busy Check in great.. check out took an age.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kamal

Stayed 1 night in Dec 2024

10/10 Excellent

Lars

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2024

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and facilities, the boat over the lagoon was a nice novelty.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Pon was amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort

Good beach resort

Nice enough property, about what you'd expect from a mid-level beach resort. Good amenities, pool, breakfast, and is close to town, the best part by far was the staff, professional, friendly, and ready to help with questions, directions, recommendations, and anything you need at all.
Stayed 7 nights in Nov 2024