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They didn’t provide with transport from BKK Aeroport te the hotel

Great

I have stayed at Centre Point Silom several times. This time was the worst experience. Had to beg daily to get bath towels delivered. Sometimes they would only deliver one towel when 2 people were staying in the room. I spent 8 nights there. Upon checkout I was informed one of the towels was extra dirty. They proceeded to charge me 941 bhat which is like $30. US dollars. I also asked for a metered cab to the airport. The bellman interceded and was telling me he could get a fixed rate cab for 500. Bhat. When the meters cab is only three hundred bhat. The host began pushing the fixed taxi price as well. Felt extremely Scammed on my last day in Thailand. Will never visit or refer my friends to this hotel ever again!

What was good: friendly staff, great view of Bangkok, great swimming pool and nice rooms What could've been better: noise of water pipe running in our room was noisy in the morning A little something extra that would've been nice: a blanket for the couch as the AC can get cold

We booked a room based on the pictures provided when making the reservation. However, when we arrived, we were not given the room we had booked. We were shown four different rooms, all of which looked the same, and none matched the room we had originally selected. We were then informed that the room we had booked was actually already occupied/booked out and that we would not be able to stay in the room we had paid for. This was extremely disappointing, as the room we received was not what was advertised or what we had booked based on the pictures provided.

Excellent service super clean

Such a relaxing way to spend our time in Chiang Mai. The view during breakfast and dinner was spectacular. The private pool for our room was the perfect way to spend the evening. This hotel is the gold standard for peace and tranquility.