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Phongsaly Vacation Packages

It’s a great hotel but for the size and amount of rooms the pool is too small. They should consider a second pool for everyone to enjoy.

From the moment we arrived until the time we left each hotel rep was kind and helpful. They went out of their way to make us feel at home. Our rooms were exceptionally clean and the location is perfect. We most certainly WILL return

The property is nice clean and close to strip and other shopping ateas.

Going through to the elevator in the Opal tower there was a resting area with furniture that definitely needs updating and cleaning. The coffee shop open at 4:30 closed at 1 pm. Just when you need a cup of coffee leaving one to Dunkin Donuts at almost $7 a regular coffee. The staff never told us that we should not even touch to take out the drinks in the fridge and replace with our water bottles. There is a charge for taking them out. You can request a refrigerator at $34 cost. Only had 2 wash cloths and two hand towels and towels for 4 people. Had to find nd housekeeping to get more. The bed was not comfortable. I felt like I was on a slant on the side of the bed. Didn’t use any pool nor other amenities and yet charged $59 x 3 for us three adults

This is a relatively small property. It is centrally located, clean, and very comfortable. The price was very good too.

I like almost everything about this hotel..will definitely be back soon

A/C system broke down everyday and had to call the front desk. It was fixed but It was annoying calling everyday and having someone come by and taking care of it.