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Residence Inn Phoenix Gilbert

3.0 star property

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Photo gallery for Residence Inn Phoenix Gilbert

Relax by the fire pit in our outdoor patio area, surrounded by comfortable seating and tables.
Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, and dishwasher.
Experience the grand entrance of this hotel, featuring a covered area and flagpole, surrounded by lush gardens and parking spaces.
Relax in our spacious lobby, featuring a high ceiling, comfortable seating, and a large flat-screen TV.
Enjoy a spacious room with a large window offering a view of the outdoors, a comfortable sofa, a small table, and a flat-screen TV.

Popular amenities

  • Housekeeping
  • Hot Tub
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
3021 E Banner Gateway Dr, Mesa, AZ, 85234
  • Superstition Springs Center
    ‪3 min drive‬
  • Cactus Yards
    ‪8 min drive‬
  • Salt River Tubing
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 742 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 37-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Phoenix Gilbert

3-star Mesa hotel close to Superstition Springs Center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Phoenix Gilbert offers 100 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mesa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

9 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn Phoenix Gilbert features 9 hot tubs, an outdoor pool, and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1060 square feet (95 square meters) include conference space. This business-friendly hotel also offers a library, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Residence Inn Phoenix Gilbert is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9 hot tubs
  • Basketball
  • Library
  • Outdoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,060 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Gilbert Phoenix
Residence Inn Phoenix Gilbert
Residence Inn Phoenix Gilbert Hotel
Resince Inn Phoenix Gilbert
Residence Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Hotel
Residence Inn Phoenix Gilbert Hotel Mesa

Residence Inn Phoenix Gilbert Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 339 reviews
Rating 8 - Good. 67 out of 339 reviews
Rating 6 - Okay. 16 out of 339 reviews
Rating 4 - Poor. 6 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, quiet and clean good staff. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Kaylnn

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main complaints are the tv and the breakfast. The TV guide was on a different time zone and not accurate at all. The breakfast available contained cheese in all hot food and even the muffins and bagels. For someone that does not like cheese it didn't leave many options.
Stayed 1 night in Apr 2025

10/10 Excellent

Dallin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott properties are always a win!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly, Yuma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was exceptionally clean. The beds were firm, yet comfortable. Towels were soft. The breakfast was surprisingly good, with a good variety of different breakfast food. I highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort went above and beyond what was expected of them. Ashley, at the front desk was incredible and helped us with every issue we had and always with a smile. She is the first person we saw when we checked in and again, her smile, friendliness and especially professionalism is amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelia

Staffs are nice and helpful. Overall the property is clean, the furnishings and the bed are great
Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

10/10 Excellent

joe

Nice place
Stayed 1 night in Jan 2025

8/10 Good

Lorene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan, Landrum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

We reported blood stain on the sheet. The employees were all surprised they didn’t replace the sheets. We were really shocked We arrived 2/3am so went straight to bed in the morning We reported first thing to inform the bed sheets were not clean at all, they said they would take care of it right away, then we had to report second time as the sheets were not replaced when we got back at 7p. They replaced it on the spot. We waited in the room while replaced it. The employees who were working on Thanksgiving day were all very friendly and totally felt bad for the situation and suggested we report this to manager etc The manager following morning said Expedia will issue refund. Please advise if there is anything you can do to expedite this issue. I’m only writing because we didn’t get the refund for one night of 3 nights we stayed … Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Margaret

Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was tasty with many options. The room was very spacious, but the beds were a bit hard.
Stayed 1 night in Nov 2024

6/10 Okay

Danny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The television in the room did not work for two nights. The night manager seemed to care less. He said there was poor signal getting in the hotel however he was sitting in the lobby watching a big TV just fine. I was very disappointed especially since he could care less.
Stayed 2 nights in Nov 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location

The hotel is conveniently located near Banner and several restaurants. They have several amenities to use. The hotel and rooms are clean. The beds are extra firm which hurts my back and the pillows and bedding feel stiff as if they’ve been bleached too much and need to be replaced.
Stayed 1 night in Nov 2024

10/10 Excellent

Dava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just everything you could want in a place to stay. Clean, comfortable beds, easy check-in, great shower. Plenty of room to stretch out.
Stayed 1 night in Oct 2024