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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets
Lobby
Exterior
Outdoor pool
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
The current price is $62
includes taxes & fees
May 21 - May 22

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Hotel in North Phoenix
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Premier Inns Metro Center has designated areas for smoking.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix

Premier Metro Center Phoenix

Premier Inns Metro Center Hotel

Premier Inns Metro Center Phoenix

Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 486 out of 1435 reviews
Rating 8 - Good. 164 out of 1435 reviews
Rating 6 - Okay. 168 out of 1435 reviews
Rating 4 - Poor. 156 out of 1435 reviews
Rating 2 - Terrible. 461 out of 1435 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Barbara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Shower had rust. Did not feel secure. Lots of riff raft. Had to go get another towel.
Stayed 1 night in Feb 2026

2/10 Terrible

carl

Stayed 1 night in Feb 2026

4/10 Poor

Kenneth

Stayed 2 nights in Feb 2026

2/10 Terrible

Martha

Stayed 1 night in Feb 2026

2/10 Terrible

Ray A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Premier inns had only one towel, no soap, one little trash can in the room, no tv remote, the toilet paper holder was broke off the, same with the towel rack and no hot water! Plus, it seemed the location was home to mental health patient programs and drug rehabilitation programs. I would not host this location on your website! We cut our trip short, because of how horrible it was at the Inn! They also would not refund my money for the last night.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brian

Stayed 1 night in Feb 2026

6/10 Okay

Ronald

first night I stayed in here I had a flood after that I had people telling me that the housekeepers are going to come in and clean not one since I've been here at the housekeeper came in and clean and I've been here 7 days they did clean my rug better than that I never did get a housekeeping service
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Greetings
Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
The pictures online do not reflect reality. Extremely outdated, dilapidated and dirty. No hot water, shower defective, stains on bedding and towels, uncomfortable bed and pillows, marks on walls, ceiling and carpet. The only thing that worked was the AC, but had to turn it off as could not sleep with the noise. Never again.
Stayed 1 night in Feb 2026

4/10 Poor

William

Disliked: Amenities
Homeless, no hot water
Stayed 5 nights in Feb 2026

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Feb 2026

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Gary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Flooring had large gaps as if it had been flooded. Blanket on bed had cigarette burn holes. Bath room door could not be shut because of missing hardware and broken like someone had forced it open. Furniture looked has if was purchased at a thrift store. Walls had marks and damage. Towel hook was partially separated from wall. Sink drain smelled like sewer. The surrounding area was undesirable homeless, possible drug transactions and trash/litter. Would not recommend it to anyone
Stayed 1 night in Jan 2026

2/10 Terrible

Kandice

Stayed 2 nights in Jan 2026

2/10 Terrible

Rolay

Business traveler
Disliked: Amenities, property conditions & facilities
Entire place needs remodeling I was not satisfied
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Casey

Business traveler
Liked: Staff & service
Disliked: Amenities
Rooms wad big and relaxing to
Stayed 2 nights in Jan 2026

6/10 Okay

Joe, Phoenix

Good
Stayed 1 night in Jan 2026

2/10 Terrible

Qi

Stayed 3 nights in Jan 2026

2/10 Terrible

James

Stayed 3 nights in Jan 2026

10/10 Excellent

Kendra

Stayed 1 night in Dec 2025

10/10 Excellent

ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Bethani

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the worst motel I’ve ever stayed at. The experience starts before you even arrive; the street leading there is lined with shopping carts & groups of people hanging around, which immediately set off alarm bells. Pulling into the open parking lot I already felt uneasy about leaving my car overnight, but since the stay was non-refundable we pressed on. Check-in is done through a “night box” because the area is so rough you can’t enter the lobby. Fine, except the intercom didn’t work so we’re yelling through thick glass. To top it off, the man checking us in was unbelievably rude. Our room was clearly marked non-smoking, yet the smell of old cigarettes hit us instantly. Not “someone just smoked” but deeply embedded, years-of-smoke-in-the-walls bad. The room itself was bleak: bare walls, visible cords everywhere & the absolute minimum effort in furnishings. The bathroom felt straight out of a horror movie - dirty shower, toilet paper not even on the roll, cracked floors, no counter space & a pedestal sink. While the towels looked clean, spotting a flea on the wall & a cockroach disappearing into the cracked floor was truly the cherry on top. The bed had one thin sheet & one scratchy blanket covered in cigarette burns. Yes I checked for bed bugs - thankfully none, but that’s about the only positive. There’s a reason this place is nearly half the price of everything nearby. It makes Motel 6 feel like a luxury resort. If you have kids, stay far away. If I hadn’t been with
Stayed 1 night in Dec 2025

10/10 Excellent

June

Stayed 1 night in Dec 2025