Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Golf
3 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hilton Phoenix Tapatio Cliffs Resort

Resort in North Mountain
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 989 out of 1872 reviews
Rating 8 - Good. 412 out of 1872 reviews
Rating 6 - Okay. 231 out of 1872 reviews
Rating 4 - Poor. 133 out of 1872 reviews
Rating 2 - Terrible. 107 out of 1872 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our room; enjoyed the staff ( especially Bryan and Kedijia at Point in Thyme restaurant)!! Both of them went out of their way to accommodate us!! Thank you!! We will come back to this beautiful, friendly resort!
Stayed 4 nights in Mar 2025

10/10 Excellent

ANGELICA

Stayed 2 nights in Mar 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service
Geeat
Stayed 7 nights in Feb 2025

10/10 Excellent

Jay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the EV charging that they had. They have four charging stations of which three are strictly for Teslas. The fourth was always used and I was finally lucky enough to get that lone spot on my last night. If you have an adapter to be able to use a Tesla charger then bring it. Otherwise, it was a great place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 4 nights in Mar 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Jerry

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property overall and great staff. Food and service at main restaurant is less than average Had a two bed which seems designed for just one king as the bed classes to door blocked the bedroom entrance
Stayed 3 nights in Mar 2025

10/10 Excellent

Lamar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great
Stayed 3 nights in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots to do!

Great stay for our 10 year anniversary. Brendan tried to upgrade our stay but we were in a rush to make our dinner reservation. Thank you Brendan! Pools and restaurants had a good vibe with friendly staff. We loved the waterfalls at the main pool area. Very relaxing. We didn't have a chance to use the tennis courts or the adjacent trails. Next time for sure!
Stayed 2 nights in Mar 2025

6/10 Okay

Jason Boyd

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property buildings are pretty on the outside. Lobby is nice and inviting. Rooms are dated. Hotel restaurant where breakfast is served is super dated and dirty. The carpet was disgustingly in the restaurant. The breakfast was not good at all. The food was obviously cooked the day or two before and heated up. For $20 per person I would expect something fresh. The waffles were literally too hard to bite into. They were like hard cookies. The restaurant host was very friendly. The pools were nice but dirty. The pool chairs had sticky gross spilled food on almost all of them. A power washer to the deck and chairs was sure needed. The servers at the pool were very friendly. The bartender at the pool was very crappy everyday. There were pickle ball courts but no staff to be found to get equipment. The staff in the lobby were all friendly. The rooms were somewhat clean but the staff only restocked about half of everything each day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Gem! Can’t wait to come back!

This was a fantastic resort and experience. Everyone was kind and accommodating. The resort itself is a little older but don’t let that deter you! It is well kept and charming. A ton of character and very comfortable. The rooms were spacious, modern, and clean and the amenities were plentiful and well maintained. I can’t wait to come back with my family. A must stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience. Two Pools were unavailable due to maintenance but other than that pleased.
Stayed 4 nights in Mar 2025

10/10 Excellent

shane

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the property! Great view at the restaurant at the top of mountain but they definitely aren't fans of walk-ins. Make sure if you want to go there you schedule a reservation otherwise you don't get treated well and it's overpriced
Stayed 4 nights in Mar 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Had a minor issue with our room and were moved to another room same day. New room as excellent. Property is a little older but everything was in great shape and was perfect for our family. Highly recommend and will stay here again!!
Stayed 4 nights in Mar 2025

8/10 Good

Matthew

Property was great. Only complaint is that we were also charged a $40 fee per day that was never disclosed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools and the landscaping.
Stayed 3 nights in Mar 2025

10/10 Excellent

Salvador

Stayed 2 nights in Feb 2025

10/10 Excellent

ARMANDO

Stayed 3 nights in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools were nice but adult pool had to many kids around
Stayed 2 nights in Mar 2025

6/10 Okay

Stan

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Aaren

Traveled with family
Disliked: Amenities, property conditions & facilities
Old and outdated
Stayed 5 nights in Mar 2025