Along with a restaurant, this smoke-free hotel has a refrigerator in a common area and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Bathrooms are shared.
You Eng Hotel offers 52 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with cable channels.
Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Phnom Penh hotel also offers concierge services, laundry facilities, and express check-in. Complimentary self parking and valet parking are available on site.
You Eng Hotel is a smoke-free property.
Onsite venue - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Khmer
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Free valet parking on site
Food and drink
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared refrigerator
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Shared bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Limited room service
Refrigerator
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
You Eng
You Eng Hotel
You Eng Hotel Phnom Penh
You Eng Phnom Penh
You Eng Hotel Hotel
You Eng Hotel Phnom Penh
You Eng Hotel Hotel Phnom Penh
You Eng Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We did not get the room we booked. One of the mattresses in our room was 5 inches thick and very hard. I found a drug paraphernalia bag with crack or meth, glass pipes etc. in the chest of drawers. We brought the bag to the front desk for them to deal with and to not be accused of drug possession and use leading to legal troubles. Someone's personal items were still in closet and dressing table and are still there now as I write this. The tv remote had to be replaced. There was no remote for the climate control. Our check in host worked very hard and was able to get the remotes for us and in woorking order. She was very pleasant and accommodating. We had to go into the stairwell to use internet from one of the other rooms on our floor. We were patient the next day hoping the hotel would fix things for us thinking it was busy because it's the weekend. They did not. Sunday morning we asked to be moved to the room we booked but they declined. There are 3 rooms per floor and 8 floors in Hanoi Shining Hotel. We were informed by another host 1 room on each floor was like ours. They could not change our room because they were booked by someone else. We watched many guests check out on Sunday and we are to check out on Tuesday (4 nights total). Our substandard room was not cleaned after our first night. The receptionist informed us that they did not have a key because the tenant of our room was in south Vietnam on business.and they did not have another. The cleaner a key today.
Great value! Good place to stay in proximity of the airport. It has a nice garden on the rooftop and a restaurant within the building where you can order breakfast - with good coffee!
Caroline
Stayed 1 night in Nov 2024
4/10 Poor
Jeremy
Nov 1, 2024
Disliked: Cleanliness, amenities
I got a room smell of cigarettes smell the whole duration of my stay. I need a non smoking room !
Only positive thing is the proximity to the airport. Loud pet birds in the lobby, old and very worn rooms, no hand soap, little to no toilet paper, rock hard bed and a weird light in the top center of the room that wouldn’t turn off. Also extremely noisy at night.