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Feliz Urban Hotel

4.5 star property

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Photo gallery for Feliz Urban Hotel

Executive Suite, 1 Bedroom, City View | Premium bedding, in-room safe, desk, rollaway beds
Fitness facility
2 bars/lounges
Terrace/patio
Executive Suite, 1 Bedroom, City View | Living area | 40-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
#3 Bis, Street 288, Boeung Keng Kang, Commune, Chamkarmon District, Phnom Penh, 12302
  • Place, Royal Palace
    ‪12 min walk‬
  • Place, NagaWorld Casino
    ‪19 min walk‬
  • Place, Riverside
    ‪19 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View | View from room

Deluxe Double Room, 1 Bedroom, City View

  • 419 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 2 Twin Beds, City View

Deluxe Double or Twin Room, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, rollaway beds

Deluxe Double or Twin Room, 2 Twin Beds, City View

  • 420 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | Premium bedding, in-room safe, desk, rollaway beds

Family Double Room, 2 Bedrooms, City View

  • 850 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Premium bedding, in-room safe, desk, rollaway beds

Executive Suite, 1 Bedroom, City View

  • 850 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, rollaway beds

Superior Twin Room

  • 419 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, 1 Bedroom, City View

Superior Double Room, 1 Bedroom, City View | Premium bedding, in-room safe, desk, rollaway beds

Superior Double Room, 1 Bedroom, City View

  • 419 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Feliz Urban Hotel

4.5-star hotel in Chamkar Mon
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite.
Feliz Urban Hotel offers 36 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feliz Urban Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a rooftop terrace, a library, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Feliz Urban Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Feliz Urban Hotel has a restaurant serving breakfast, lunch, dinner, and light fare.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times and on request
  • Airport shuttle available during limited hours
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Skydiving

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 9 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Feliz Urban Hotel Phnom Penh
Feliz Urban Phnom Penh
Feliz Urban
Feliz Urban Hotel Hotel
Feliz Urban Hotel Phnom Penh
Feliz Urban Hotel Hotel Phnom Penh

Reviews

Feliz Urban Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

Reviews

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were wonderful, the room was big, beautiful and comfortable. The bathroom is luxurious but was very badly cleaned. After being notified the staff were very apologetic and cleaned it immediately.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Very clean better than most 4-5 star very good value for money - Problem with TV which got sorted and hot water would run out after a short time
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in BKK51 residential area. I appreciated the choice of restaurants and coffee shops nearby. It is not too far from the central tourist attractions. The staff were very friendly and spoke excellent English. I arrived early and after a short wait they enabled me to check-in much earlier than 2pm which was very much appreciated. The rooms are spacious and well appointed. I enjoyed my 5 day stay and would return to the hotel.
Stayed 4 nights in May 2019

8/10 Good

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenience and the room is clean and big. I will come again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tidy and clean. If provide fruit refreshment will be sweet
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found the room rate almost increased 70 % compared i booked early last year
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Friendly Staff. Great Location, nearby restaurant and supermarket.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed for a week. New hotel located nearby restaurants. Large room, pool and fitness center is a plus. Ala carte breakfast for 10usd. I prefer buffet serving Hotel staff were friendly STAFF S
Stayed 4 nights in Oct 2018

8/10 Good

Brandon, Camano Island, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are spacious, nicely appointed, and very clean, modern and comfortable. The staff is friendly and helpful. The pool is a cool feature, but very small and I would imagine it could be crowded during peak season since there are not many chairs or space around the pool. The location is within walking distance of some good coffee, restaurants, and other shops. However, the construction around the hotel is in full swing with large buildings being built all around. This is the case with a lot of Phnom Penh right now. The noise was annoying only at times. My biggest disappointment was the "balcony." Not much more than a space to hang out and smoke (I don't). It looked down on a narrow alley and I could almost touch the building being built next door (not really, but it felt that way - very close). No chairs to sit on and I doubt you could even fit one on such a narrow space.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Only one irresponsible reception staff.

Tottaly satisfied. I booked airport taxi from the hotel in advance. But when i checked out, this staff didn't know it and her behavior was not polite. And i asked how can i get a receipt of taxi and she said the driver has it. But he didn't have. I told driver to call to the hotel and let me talk with her but she didn't answer. Only one staff made my stay bad.
Stayed 1 night in May 2018

10/10 Excellent

Chai, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to nice restaurants and cafes

A nice clean cosy hotel with cafes and restaurants serving delicious food example Starbucks Reserve Cafe & Mok Mony Restaurant within walking distance. The hotel staff were very friendly and helpful.
Stayed 3 nights in May 2018

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenom Penh jewel

It was a very new hotel.The location was great and the staff and amenities could not have been better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

Good and clean hotel. Location is good as well with many fnb options

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the City

I stayed at the Feliz Urban because it was very affordable and close to my office. I chose wisely! The hotel is immaculate, quiet, beautifully decorated, has exceptional service, and is within walking distance of so many restaurants and landmarks. I absolutely loved my stay. Be sure to ask for a room on a higher level to minimize street noise. One thing to be aware of - this hotel has beautiful soaking tubs, but only ~10 min. worth of hot water at one time, so it will take you all night to fill those tubs. Your showers also need to be short. Everything else was perfection.
Stayed 10 nights in Feb 2018

10/10 Excellent

Stijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well maintained. Close to everything

Large room wiht excellent appointments. Would pay 4-5 times as much for similar room in Australia or USA. Best hotel experience in Phnom Penh to date and we've lived here for 6+ years!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schoon, netjes goede locatie. Mooi uitzicht van het dak
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

기성비 별로인 호텔

방도 쾌적하고 화장실도 넓고 괜찮은데 뜨거운물이 지속적으로 안나와요. 욕조에 물 받아 쓸려면 10분 전에 스위치 켜 놨다가 물 틀어야 나오는데 그마저도 오래 지속 못 갑니다. 다시 기다렸다 물 받아야하고.. 이걸 한 3번하면 욕조에 담글 만한 물량이 됩니다. 수영장은 굉장히 협소합니다.
Stayed 1 night in Sep 2019

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Po Yan Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suggest all breakfast should comes with fruit
Stayed 4 nights in May 2019