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Sheraton Philadelphia University City Hotel

3.5 star property

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Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Lounge
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
$237
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, Drexel University
    ‪2 min walk‬
  • Place, University of Pennsylvania
    ‪11 min walk‬
  • Place, Philadelphia Museum of Art
    ‪2 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Philadelphia University City Hotel

3.5-star hotel in University City
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Sheraton Philadelphia University City Hotel is a smoke-free property.

Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Reviews

Sheraton Philadelphia University City Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 543 out of 1007 reviews
Rating 8 - Good. 258 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

Reviews

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Despite the ongoing construction we had a great stay at the Sheraton. The staff were friendly and helpful, and the location of the hotel was perfect for our college tours.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Jul 2025

6/10 Okay

Xin

Stayed 1 night in Jul 2025

8/10 Good

alberto, weston

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was being renovated; it needs it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Great location for a fun weekend
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
They are improving the hotel between 9 and 5, but we were not in our room at that time.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

hao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean, the staffs are helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Feng

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is renovating during our stay, parking is not available and front desk said valet parking only but nobody at valet parking for at least 1 hour, we have to park 2 block away. At 9 am, renovation noise woke me up, kind of annoying. Room AC has an issue but somebody come up fixed it.
Stayed 1 night in Jun 2025

10/10 Excellent

FIDENCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, and the people at the front are super serving!!
Stayed 4 nights in Jun 2025

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Cherry

Stayed 2 nights in May 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
No parking stinks also no breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expedia did not disclose that the property was being renovated and it was super noisy, hard to sleep. Also the Expedia rate was well above booking direct, which would have been fine if the stay was great but is tough swallow when it’s bad.
Stayed 1 night in Jun 2025

6/10 Okay

Ayarna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Mai

Room not available - Please credit!!
Stayed 1 night in Jun 2025

10/10 Excellent

Bridgett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location proximate to both Penn and Drexel campuses. A short run to the Schuylkill Riverfront Trail which is a great place to run if you’re into that. Plenty of delicious restaurants in the neighborhood. It is undergoing renovations but we weren’t in hotel during the day so the noise we were warned about didn’t bother us. The front desk staff were very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were friendly and informative. They went out of their way to make our stay enjoyable. I would definitely stay here again.
Stayed 4 nights in May 2025

4/10 Poor

Kwanchai

Stayed 2 nights in May 2025

10/10 Excellent

Viktoria, New York

Stayed 1 night in May 2025

2/10 Terrible

Trudy

Disliked: Amenities
The hotel is undergoing construction, which wasn’t told to me prior to check-in. Because of the construction, the hotel alarm went off in the middle of the night and the hotel had to be evacuated. I had to walk 14 stories down to the street and stand in the rain with all the other hotel guests. The hotel offered nothing to us for the inconvenience. In addition, the construction caused a leak on my floor saturating the carpet. Loud fans were placed right outside my door for the duration of my stay. Finally, there was no hot water the entire time that I was there. I had to sponge bathe because the water was too cold to actually stand in. I’m sure most of this all relates to the construction, which was very noisy during the day, but did quiet down in the evening. There’s also no place to even get a cup of coffee in the hotel. I think it would be nice to at least have basic coffee service. Honestly, I’ve had nicer stays at roadside motels that cost a fraction of what it cost to stay here. The one positive was the staff. They were lovely and very helpful every time I interacted with them. But, until this construction is done, I would not recommend staying at this hotel.
Stayed 4 nights in May 2025

4/10 Poor

Michele

Disliked: Cleanliness, property conditions & facilities
Property under construction- which is advertised, however, there was water leakage in hall and construction started at 6am, not 8 am as advertised. Extremely noisy.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service
Under construction I know but terribly noisy in morning.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025