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Holiday Inn Express Philadelphia NE - Bensalem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Philadelphia NE - Bensalem by IHG

Restaurant
Free daily buffet breakfast
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$149
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
1329 Bristol Pike, Bensalem, PA, 19020
  • Place, Philadelphia Mills
    ‪2 min drive‬
  • Place, Neshaminy State Park
    ‪4 min drive‬
  • Place, Parx Casino and Racetrack
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • 432 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Philadelphia NE - Bensalem by IHG

Bensalem hotel close to Philadelphia Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Philadelphia NE - Bensalem by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 576 square feet (54 square meters) include conference space. This Bensalem hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Philadelphia NE - Bensalem by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 576 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 10 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Philadelphia Hotel Bensalem NE
Holiday Inn Express Philadelphia NE Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Holiday Inn Express Philadelphia NE Bensalem
Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
Hotel Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Holiday Inn Express Philadelphia Hotel
Holiday Inn Express Philadelphia
Holiday Express Philadelphia
Holiday Inn Express Philadelphia NE Bensalem

Reviews

Holiday Inn Express Philadelphia NE - Bensalem by IHG Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1009 reviews
Rating 8 - Good. 304 out of 1009 reviews
Rating 6 - Okay. 111 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

Reviews

6/10 Okay

Phillip

Traveled with family
Liked: Staff & service
Overall ok
Stayed 2 nights in Jun 2025

8/10 Good

Jude

Stayed 3 nights in Nov 2023

4/10 Poor

Parviz

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Room we stayed was supposed to be non-smoking, but smell of smoke was everywhere. Staff at reception at check-in wasn't friendly at all, basic questions we asked were responded with raised eye-browse and repeating the same thing back to us over. For the price charged for one night stay they could really do a better job keeping rooms smoke-free and also perhaps teaching their reception basics in customer greeting and interaction.
Stayed 1 night in Jun 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guests were up late and very loudd in the hallway!
Stayed 1 night in Jun 2025

10/10 Excellent

Nizar

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Rida

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Remi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than not being able to turn off the lights in room it was ok, thankfully there were extra towels to cover the lights that I could not turn off
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and spacious, breakfast standard food but tasty and plentiful. Only one elevator in service, and its decor needs refurbishing. Overall 8.5 out of 10.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely to. Friendly check in & great location
Stayed 1 night in Jun 2025

10/10 Excellent

Terone

Stayed 1 night in Jun 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Erin

Traveled with family
Disliked: Property conditions & facilities

Not Great

The front desk staff weren’t very friendly. Complained about their boss in front of guests. One elevator was broken and the one working was scary. The door would open when moving. The hallway to our room smelled like pot both days.
Stayed 1 night in Jun 2025

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness
Hotel is centrally located between Philadelphia and Sesame Place. Room was large enough for two adults and a toddler. AC worked and kept the room cold after a hot day. Staff was very friendly, regardless of the time of day we interacted with them. Biggest complaints: - The bed was the most uncomfortable hotel bed I have ever slept in. The mattress bowed in the middle, I was left with a sore back after my two night stay. It was obvious the mattress hadn't been flipped or replaced in a long time. - One of the two elevators was out of order, and the one that was working was not confidence inspiring. We opted to take the stairs during our stay. Our room was showing its age (cracked paint, fan controls for sitting area were handwritten in Sharpie) but served its purpose.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever!!!! Thank u
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Estephanie

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Good-Convenient location. We went to our assigned room with our luggages where a maintenance person met us by the door saying it's no good. No apologies received, assigned to another room wherein light in the living room is not working and the lamp flickering, noise can be heard from the outside.
Stayed 2 nights in May 2025

6/10 Okay

Regina

Traveled with family
Liked: Staff & service, room comfort
Beds were comfortable. Bathroom /linens were clean except floor grout which needs a deep clean. Fridge was functional. A/c was quite noisy.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in/out service. Breakfast included. So clean rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Dustin

Stayed 5 nights in Apr 2025

10/10 Excellent

Byongdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Good service. Very friendly.
Stayed 2 nights in May 2025

8/10 Good

Virginia

Liked: Cleanliness
i
Stayed 1 night in May 2025

8/10 Good

Edivaldo Soares

Stayed 2 nights in May 2025