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The staff here was amazing....amenities wonderful. Even through rain and other issues they staff stepped up to the plate on so many occasions.

It was great to have breakfast delivered to the room as part of the stay. The location was perfect, walkable to all parts of downtown that you would want to see. Easy to grab train and bus to get to airport.

Room was excellent. Had a problem at checkout. Major language barrier

My room was not done for 3 days even requesting it at the front desk personally. They receive packages but didn’t call you or message to let you know that they arrived, I still have one missing. Infrastructure is good but service is poor. Non functional for businesses purposes.

clean room, nice place

I had a very pleasant stay at Luciano K Hotel in Santiago. The staff were truly outstanding — warm, attentive, and consistently helpful from check-in to check-out, making the whole experience feel smooth and personal. As an Expedia Platinum member, I also received a nice room upgrade, which was much appreciated and added extra comfort to the stay. I also liked the room itself — it had a number of small designer touches and interesting details that made it feel a bit more unique than a standard hotel room, without being over the top. Overall, a very positive experience, with excellent service at the heart of it.

Todo estuvo perfecto... muy limpio, comodo, centrico y seguro. Volveria de seguro.