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Penfield Vacation Packages

Remote key retrieval didn't work but help line got it figured out quickly. I've stayed here multiple times. It's quiet and cute

Old fashion hotel

I liked the sleek and fashionable look of the lobby. There were numerous sofas and seating areas and an attractive bar too (where we had delicious soups). The exercise room and pool were very nice and wish we'd had time to use them. The downstairs restaurant was nice for breakfast. Plenty of charging stations for our phones. My only criticisms - there was very inadequate lighting in our room! There was a lamp next to each bed and a pole lamp in the corner. There was no overhead light. I looked all over, thinking I was not locating the switch. A glance at the ceiling confirmed that there were no lighting fixtures up there. Hard to check out your outfit in the very nice mirror with only the shadowy light from those three wimpy lamps. Also there was no ventilation in the bathroom, resulting in a very steamy situation in there after a shower. At first I thought there were no drinking cups but I later found them next to the water bottles sitting on the chest. Small niceties like a pad of paper and a pen would have been useful.

What a truly unique building that was enjoyable to stay at the rooms were super cool and huge. Great 21st anniversary

Not very clean at this property. Hallway and elevator was dirty. Room was barely adequate. Housekeeping every other day. Pillows were awful, just foam blocks really. I did not get breakfast that was offered in the lobby. However, the coffee was undrinkable. Some front desk staff were good while others had no knowledge of anything about the area. I was there for a high school reunion and honestly should have known better than to stay at this property. Shame on me.

Excellent service i will back again