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Our stay at Juliana Hotel Brussels was wonderful! The front desk staff was incredibly kind, welcoming, and helpful throughout our stay. The dinner at the restaurant was absolutely spectacular, and the breakfast was honestly amazing — everything was delicious and beautifully prepared. The hotel has a great atmosphere and excellent service overall. We truly enjoyed our experience and would definitely return!

Rough start , I was given a twin room when I arrive instead of double room . I was put to an extension building outside the hotel . Next day I spoke to the Asian lady ( general manager) the most unhelpful manager I’ve meet . Never listen to me and she needed a customer service training - smile atleast and listen . Nice hotel but manager is a let down .

Great stay again here, excellent location, room was nice with air conditioning bonus. Staff helpful as ever

Nice hotel overall but the very slow restaurant service let it down massively

Perfect hotel in the perfect location

Standard Mercure. Area not great but close to railway station. Very clean and tidy

Wonderful old structure built in 1472. Well kept and super friendly staff. Two blocks off the tourist path so quite but close to restaurants. Does have stairs to climb to lobby and to room. Most atmosphere of any hotel we stayed.

No A/C. No phone in the room to call lobby or room service. No accountability. No help from staff. Didn't clean the room twice. Horrible experience. Location is not as advertised either. Very sketchy at night, so come back before dark. See pictures: an open "bathroom", right downstairs, at the corner of the steet.