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Paulilatino Vacation Packages

Personnel tres serviable bon conseil pour les plages l'emplacement était tres bien loin touristique et tres belles plages a environ 30 minutes d'auto. 40 minutes de Bosa magnifique ville. Rien vraiment de négatif

Clean place, well located - a 5 mins walk to the Center. Besides 2 supermarkets. A small. Hot practical gym.

Great secluded location!

We had a warm welcome and the hotel looked fantastic. During our stay the staff were most helpful with directions, reservations and advice on ferry booking etc. Our room was nice, really clean and well maintained. However, we felt unable to use the pool and the sunbeds because after sitting by the pool on the first day we were unable to sit and enjoy as other residents with large groups of children were so noisy and screaming. I appreciate children make noise when they play but we came for peace and quiet and this was not the place for that. The hotel had a lovely restaurant, good breakfast and great service.

We left our towels on the floor before leaving the room in the morning, expecting them to be changed. However, when we returned in the evening, all the dirty towels had been hung back up on the racks as if they were clean. Unfortunately, we only realized they were still dirty after we had already used them to shower. When we went to the lobby to address this with the tall woman at the reception, she responded aggressively, stating, "It's not like you wash your towels every day at home." When we asked if this was how they treat their guests, she replied, "I don't care what you do, it’s none of my business." Aside from the terrible service, the rooms were extremely small—there was not even enough space to open a second suitcase—and there was no view. The breakfast was mediocre and nothing special. Overall, the hotel offers very poor value for money, but the unprofessional and rude behavior of the receptionist was particularly upsetting and unacceptable.

Hotel property is great (even though it’s not in the beach , and there is a great view from the pool deck. Our issue is more about our booking. Initially we booked two rooms but after coming to the hotel we saw that we actually booked a room and a two bedroom studio. We told the hotel and Expedia that we want to move to the studio and vacate the room. The hotel staff actually told us to do that but the hotel and Expedia refused to refund the room we did not use so we ended up spending $1200 extra for room we did not use. Hotel gave use a 10% discount for our last day.