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Mercure Pattaya Ocean Resort

4.0 star property

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Photo gallery for Mercure Pattaya Ocean Resort

2 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby
Bar (on property)
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
$82
includes taxes & fees
Dec 3 - Dec 4

Explore the area

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463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach Road
    ‪3 min walk‬
  • Place, Pattaya Beach
    ‪3 min walk‬
  • Place, Terminal 21 Pattaya
    ‪5 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Ocean View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Ocean View

  • 280 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Ocean View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room, 2 Twin Beds

7.6 out of 10
Good
(22 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

Family Suite, Multiple Beds

  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Pattaya Ocean Resort

4-star hotel in Central Pattaya
2 outdoor pools, free water park access, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club, and 24-hour room service. Housekeeping is available on request.
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Pattaya Ocean Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Pattaya Ocean Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Mercure Pattaya Ocean Resort has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 494 for adults and THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1005 reviews
Rating 8 - Good. 387 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

PETER OSBORN

Stayed 3 nights in Aug 2025

4/10 Poor

Sammie Slagan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter got an electric shock from a faulty pool light. She also slipped over coming out of the lobby toilets after it was mopped by staff, no wet floor signage in sight. We paid extra on the Wotif app to have our 13 year old and 5 year old children sleep in our room, they gave us 2 single beds and refused to give us a rollaway bed unless we paid $70 AUD extra per day X 10 days = $700. The reception claim that Wotif had overcharged us but they didn’t receive the additional funds. Room service is expensive and not tasteless. Buffet breakfast has little western food, you have to order bacon when you arrive for breakfast, poached eggs have a very overpowering vinegar taste. Shower kept clogging up, asked for it to be unclogged then our room smelled of sewerage, we had to then replace all our toothbrushes which were contaminated. Hotel is in a generally run down state compared to our stay there 8 years ago. We will not be returning.
Stayed 9 nights in Jul 2025

10/10 Excellent

ASI, Ramat Gan

Liked: Cleanliness
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Sakar

Stayed 2 nights in Jul 2025

10/10 Excellent

Jigtak

Liked: Cleanliness, amenities, property conditions & facilities
Resort is nice, clean and most importantly family friendly. Kids enjoyed the stay.

10/10 Excellent

Meeth

Liked: Cleanliness, property conditions & facilities
Good property, excellent pool area for kids and adults. Clean and best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanaka

Liked: Cleanliness, amenities, property conditions & facilities
Thank you very much
Stayed 1 night in Jun 2025

8/10 Good

Man Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

mohd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for all
Stayed 7 nights in Jun 2025

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shinichiro

Stayed 3 nights in May 2025

8/10 Good

KAZUHIDE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately there was hair in front of the mirror.
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Hotel is getting dated. Might need a reno. Also, room is not sound proof.
Stayed 4 nights in May 2025

10/10 Excellent

P S

Liked: Cleanliness, property conditions & facilities, room comfort

GREAT AREA TO STAY.

COMFORTABLE STAY AT THIS HOTEL WITHIN WALKING DISTANCE OF BEACH, SHOPPING MALL AND FOOT MASSAGE AREAS. NICE AND POLITE STAFF
Stayed 3 nights in May 2025

10/10 Excellent

P S

Stayed 1 night in May 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Nyan

Stayed 1 night in Apr 2025

6/10 Okay

Nattnapong

Traveled with partner
Liked: Staff & service, amenities
This hotel has quite a lot of dust on the sofas, which triggered my allergies. Overall, the service is good. However, at the pool on the 5th floor, I noticed damaged tiles and pool edges. The restroom on the 5th floor was not very clean. The guest room was okay, but the TV is not yet a smart TV.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet and walking distance to beach, market and walking street
Stayed 7 nights in Mar 2025

6/10 Okay

Noora

Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel staff

The hotel had a very good environment and location. The cleanliness was average, but the service from all the hotel staff was excellent.
Stayed 1 night in Apr 2025

6/10 Okay

Apinya

Liked: Staff & service
Disliked: Cleanliness
Dirty room, un safety elevator sound feel like, old room, old furniture
Stayed 1 night in Apr 2025

10/10 Excellent

Bharat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Kanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025