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Passa Quatro Vacation Packages

I had an exceptional experience at this hotel. From the moment I arrived, I was impressed by the warmth, professionalism, and genuine kindness of the staff. Every interaction was gracious and attentive, and the team consistently went above and beyond to ensure that my stay was comfortable and enjoyable. It is rare to encounter such a wonderful combination of professionalism and genuine hospitality. The staff truly made me feel welcomed and valued as a guest, and their thoughtful service added a special touch to my entire experience. I would gladly return and highly recommend this hotel to anyone looking for outstanding hospitality and a memorable stay.

Overall, I had a nice stay and found the hotel comfortable and conveniently located. My room was nice and generally comfortable, and the staff were polite and welcoming. That said, the hotel is definitely starting to show its age. There was noticeable wear and tear and some visible damage in my room that could use attention. The television was also quite old and outdated—not a Smart TV—and the available viewing options were very limited. Another challenge for me as an international guest was the language barrier. During my stay, I did not encounter any staff members who spoke English, which made communication difficult at times. I completely understand that I was visiting Brazil and do not expect everyone to speak English, but having at least some English-speaking support at a hotel that hosts international travelers would be very helpful. Overall, I enjoyed my stay, but I think some room updates, newer technology, and additional support for international guests would significantly improve the experience.

Everything was great! Best hotel food I've ever had.

Banheiro estava com a pia suja com restos de sabonete espalhado nela.