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Novotel Paris Nord Expo Aulnay Hotel

4.0 star property

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Photo gallery for Novotel Paris Nord Expo Aulnay Hotel

Exterior
Exterior
Banquet hall
Exterior
Exterior

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • Pet friendly
  • Gym

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Map
65 Rue Michel Ange, Aulnay-sous-Bois, Seine-Saint-Denis, 93600
  • O'Parinor
    ‪6 min walk‬
  • Usines Centre Outlet Shopping Mall
    ‪4 min drive‬
  • Villepinte Exhibition Centre
    ‪4 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Paris Nord Expo Aulnay Hotel

4-star Aulnay-sous-Bois hotel walkable to O'Parinor
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Novotel Paris Nord Expo Aulnay Hotel offers 139 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Novotel Paris Nord Expo Aulnay Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Novotel Paris Nord Expo Aulnay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Gourmet Bar - This fine-dining restaurant serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (28 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per night
  • Breakage deposit: EUR 150 per night
  • A tax is imposed by the city: EUR 4.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Aulnay Sous Bois
Novotel Aulnay Sous Bois Aulnay-sous-Bois
Novotel Aulnay Sous Bois Hotel
Novotel Aulnay Sous Bois Hotel Aulnay-sous-Bois
Aulnay-Sous-Bois Novotel
Novotel Paris Nord Expo Aulnay Hotel Aulnay-sous-Bois
Novotel Paris Nord Expo Aulnay Hotel
Novotel Paris Nord Expo Aulnay Aulnay-sous-Bois
Novotel Paris Nord Expo Aulnay
Novotel Paris Nord Expo Aulnay
Novotel Paris Nord Expo Aulnay Hotel Hotel
Novotel Paris Nord Expo Aulnay Hotel Aulnay-sous-Bois
Novotel Paris Nord Expo Aulnay Hotel Hotel Aulnay-sous-Bois

Novotel Paris Nord Expo Aulnay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 316 reviews
Rating 8 - Good. 125 out of 316 reviews
Rating 6 - Okay. 55 out of 316 reviews
Rating 4 - Poor. 20 out of 316 reviews
Rating 2 - Terrible. 20 out of 316 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

HWI SEOK

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Stayed 2 nights in Mar 2025

6/10 Okay

Eric

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is near the airport. If you need a place to crash that is no thrills it will do. Rooms are run down and dirty. My bathroom ceiling was almost falling down. Shower had no door nor curtain to keep the water in. Furniture was peeling. Curtains were dirty. Interior doors had peeling paint. Door knobs were bent and had issues closing the doors. Food especially breakfast is good.
Stayed 2 nights in Mar 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Yania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night because we were flying back home from Paris. The hotel is perfectly located if you need to stay close to the airport. It is nice, clean and has free parking. Rooms are spacious and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Yasar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel amazing staff
Stayed 4 nights in Aug 2024

8/10 Good

Salvador

Stayed 1 night in Jul 2024

8/10 Good

Glauce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and room was nice too.
Stayed 1 night in Jul 2024

10/10 Excellent

mariusz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Debabrata

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual hotel and it's staff are very kind and acommodating!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jaime, Long Beach

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel expedia should had been more selective and verify property profile, the property is nothing like the pictures!
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

We had a pleasant stay. We were a family with kids. Easy to get to and free parking
Stayed 1 night in May 2024

2/10 Terrible

Amanjot

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Experience at Novotel Nord Expo Aluna I recently stayed at Novotel Nord Expo Aluna with my family and was profoundly disappointed with the service we received. Upon arrival, we were forced to wait at the main gate for an excessive half-hour without explanation or apology, which was particularly distressing as we had children with us. While the initial promise of a discount as compensation was made by a staff member, it was abruptly rescinded when the issue was mentioned to be escalated. The absence of a manager compounded the problem, and the lack of empathy and professionalism exhibited by the staff member we encountered in the morning was deeply unsettling. This experience falls far below the standard expected from a reputable establishment like Novotel Hotels. As a loyal customer, I anticipated better treatment and a more effective resolution process. In light of these issues, I urge Novotel Hotels to conduct a thorough investigation into this matter and take appropriate steps to prevent similar incidents in the future. Restoring faith in the quality of service provided by Novotel Hotels is essential.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Ok - that’s all

You’ve effectively got a night light in the room with the digital thermostat….
Stayed 1 night in Mar 2024

4/10 Poor

numan

Traveled with family
Disliked: Staff & service, room comfort

Bed bugs and worst customers service

The worst customer service we had through Mr Tariq . We the hotel had bed bugs we all suffer. They took €100 deposit and they said when you leave you will get it. But when i asked they said you will get in 24 hours back to your bank. Its been 35 hours and we have not received deposit which i will raise with hotel.com also we paid city tax in advance but they still charged us which also i will raise with Hotel.com.
Stayed 1 night in Feb 2024

6/10 Okay

Ester

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The stuff are amazing, the location and facilities - not
Stayed 6 nights in Sep 2023

6/10 Okay

Rune

Stayed 2 nights in Jun 2023

6/10 Okay

Valeska

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The fire alarm went off at 1am and it was chaotic. No staff on site to direct people to safety or to communicate what was going on or get people out of the building Everyone just gathered in the foyer. When staff did show up to say it’s ok, most of the communication was in French. We caught the gist of it that someone was smoking in the room and that’s why the alarm went off. Only one staff member on site. He was absolutely lovely but would be nice to have more staff available especially in situations like these.
Stayed 2 nights in May 2023

6/10 Okay

Ravina

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was quite clean but the room had a weird smell. They did not have milk in the room and barely any coffee or sugar sachets. Staff get funny when you ask for milk and don’t make any effort to bring it to you even though it’s advertised. Doesn’t look like the pictures at all and confused how it’s a Novotel. but it was clean and convenient so overall okay stay.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff , comfortable room , large secure easy parking
Stayed 1 night in Feb 2023

4/10 Poor

Muhmoodul

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant experience, clean, very nice staff, good buffet breakfast, free parking. Room was bit small for us with two kids, this room size is ok for couple plus one kid max.
Stayed 3 nights in Dec 2022

10/10 Excellent

brett, CHESTERMERE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a good little pool. Clean rooms and friendly staff. Staff available in many languages.
Stayed 1 night in Aug 2022

6/10 Okay

TAREK

Traveled with group
Disliked: Amenities
Location is unexpected the room is too old breakfast is good the cleaners is fair put not good
Stayed 2 nights in Jul 2022