The elevator is until the 4th floor, in order to get into rooms in the 5th floor you have to climb stairs, with or without your luggage.
The hotel is in a narrow street that some vehicles do not enter, so you have to walk about 100-200 meters.
The heating did not work on one day, there was no backup heating, we were given extra blankets. The next day the problem was solved👍
The staff was polite and nlce, thanks to all of them.