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ibis Lugano Paradiso

3.0 star property

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Daily continental breakfast (CHF 26 per person)
Reception
Reception
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Laundry
$134
includes taxes & fees
Dec 21 - Dec 22

Explore the area

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Via Geretta 10, Lugano, Paradiso, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪13 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪14 min walk‬
  • Place, Via Nassa
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, desk, soundproofing, free WiFi

Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, free WiFi

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

ibis Lugano Paradiso

3-star Paradiso hotel close to Lake Lugano
A bar/lounge, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Ibis Lugano Paradiso offers 70 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Lugano Paradiso features a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Paradiso hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite parking is available (surcharge), along with a car charging station.

Ibis Lugano Paradiso is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: CHF 26 per person
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 26 per person
  • Self parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Paradiso Lugano
ibis Lugano Paradiso
ibis Lugano Paradiso Hotel
ibis Lugano Hotel
ibis Lugano
ibis Lugano Paradiso Hotel
ibis Lugano Paradiso Paradiso
ibis Lugano Paradiso Hotel Paradiso

ibis Lugano Paradiso Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 590 reviews
Rating 8 - Good. 291 out of 590 reviews
Rating 6 - Okay. 69 out of 590 reviews
Rating 4 - Poor. 12 out of 590 reviews
Rating 2 - Terrible. 6 out of 590 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guillaume, Quebec City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.
Stayed 2 nights in Jul 2025

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.
Stayed 9 nights in Jun 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jun 2025

8/10 Good

Hermanto

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a little small but it’s an Ibis after all
Stayed 1 night in May 2025

10/10 Excellent

fabrice, Quito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded
Stayed 2 nights in Apr 2025

6/10 Okay

Alec

Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.
Stayed 3 nights in Apr 2025

6/10 Okay

Luca

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.
Stayed 1 night in Mar 2025

8/10 Good

Yaroslava

Traveled with group
Liked: Cleanliness
Need to add cups and better towels and sleepers
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Fair

Hotel was fair. Noisy in mornings. Weekend breakfast full so had to return after an hour. Note they reserve full price of your stay on credit card AND then ask you to pay full price too
Stayed 3 nights in Sep 2024

10/10 Excellent

Crin

Stayed 4 nights in Jul 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, breakfast and room with good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Emily

Stayed 1 night in Aug 2023

10/10 Excellent

Zohreh

Stayed 2 nights in Aug 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
In waking distance of downtown.
Stayed 2 nights in Aug 2021

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid choice

Very good functional option at a decent price, nice staff.
Stayed 2 nights in Aug 2021

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good option in Lugano

Nice hotel, friendly staff, and very well located with a convenient bus stop nearby and nor far from the main train station. Recommended.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast . Ckeanscand modern hotel. Awesome staff
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Apr 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Not the best

Very small rooms and toilet. Not worth paying 190chf.
Stayed 1 night in Aug 2020