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ibis budget Lugano Paradiso

2.0 star property

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Reception
Room, 2 Twin Beds | Desk, soundproofing, free cribs/infant beds, free WiFi
Reception
Breakfast area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry
  • Parking available
  • Pet friendly
$127
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Via Geretta 10, Paradiso, TI, 6900
  • Place, Via Nassa
    ‪14 min walk‬
  • Place, Palazzo dei Congressi
    ‪3 min drive‬
  • Place, Lake Lugano
    ‪4 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, soundproofing, free cribs/infant beds, free WiFi

Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | Desk, soundproofing, free cribs/infant beds, free WiFi

Double Room, Multiple Beds

8.2 out of 10
Very good
(21 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, soundproofing, free cribs/infant beds, free WiFi

Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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ibis Lugano Paradiso
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  • Air conditioning
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About this property

ibis budget Lugano Paradiso

Paradiso hotel close to Lake Lugano
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis budget Lugano Paradiso offers 82 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Paradiso hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Ibis budget Lugano Paradiso is a smoke-free property.

Ibis budget Lugano Paradiso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars and is displayed on this page as 1.5 stars.

Property is also known as

ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso
ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso Paradiso
ibis budget Lugano Paradiso Hotel Paradiso

ibis budget Lugano Paradiso Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 224 out of 721 reviews
Rating 8 - Good. 330 out of 721 reviews
Rating 6 - Okay. 99 out of 721 reviews
Rating 4 - Poor. 40 out of 721 reviews
Rating 2 - Terrible. 28 out of 721 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Dinesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upkerp, ease of check in , check out , location is excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie-Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Small room but this was expected. Very friendly and helpful staff!
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandy

Traveled with family
Stayed 2 nights in Jun 2025

8/10 Good

Cosette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. No mini fridge in room and airco was no individual to each room, it was controlled by reception for the whole hotel, so was a bit too hot at night (due to being budget hotel)
Stayed 2 nights in May 2025

2/10 Terrible

Yoav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s no AC. In this hotel rooms
Stayed 1 night in May 2025

10/10 Excellent

MONICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option. Very close to the lake just walking a few steps. Hotel free breakfast is excellent. Staff provided free bus tickets to the train station. I will definitely choose Ibis again. Thank you Ibis
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect! It was in walking distance to dining options, shopping, the board walk, Etc
Stayed 1 night in May 2025

8/10 Good

Sandhya

Traveled with family and small children
Liked: Cleanliness, staff & service
Property is what you get for what you paid. Went for a cheap option as the other ibis didn’t have room available for 3 in same room. However hindsight I would rather pay more because as much as price is cheap room isn’t convenient, very small, so with luggage’s it isn’t great. Just felt very uncomfortable, but once again for the price I suppose it isn’t bad. Staff were very helpful and friendly.
Stayed 1 night in Apr 2025

2/10 Terrible

Mahmudul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff dont know proper english ,for 5 people we got 3 blanket , wash room has no light ,
Stayed 1 night in Apr 2025

10/10 Excellent

Asif-Latif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

BARRY, CORAL SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast, convenient quick checkin and out
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room was very clean and staff were friendly. Happy stay! The only problem was that I paid CHF10.9 for the city tax as per hotel. But in my booking document I only need to pay AU12.45 for city tax plus tourism fee at the property. Ibis asked me to contact my booking agent who only said I need to pay the city tax. It was very confused me as my booking said I need to pay AU12.45 in the property but now I must pay CHF10.9 ( nearly AU20 ). My advice is if city tax needs to be paid in the property, please write in the local currency. Thanks!
Stayed 1 night in Mar 2025

6/10 Okay

Damyan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Severna Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy bus access. Helpful friendly staff
Stayed 2 nights in Sep 2024

4/10 Poor

Katalin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was extremely small. We had a hard time bringing in our two medium sized suitcases. No real bathroom, only a tiny shower stall with no privacy. The door does not stop the water from flowing out and flooding the area. Sheets and towels had a musty smell. After the first night, we paid extra to move over to the regular ibis hotel side, where the rooms are a bit bigger and there is an actual bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for exploring the region.

Good location, friendly staff. Room was Ibis-like small, but clean. Ask at reception for Ticino-Pass, which is for free and gives you free public transportation in the Ticino region and many discounts during the time of your stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andres

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bad

Make yourself a favor and stay somewhere else
Stayed 1 night in Jul 2024

6/10 Okay

Katy

Traveled with family
Liked: Property conditions & facilities

Average

Very average accommodation and breakfast. Pretty much a hostel. No privacy in the bedroom - shower - no lock. Toilet - no lock. No everyone is away with family. Breakfast - perhaps we came late but at 850 there was no egg left and the pastries were empty. Nice staff but I felt it was tough seeing everyone enjoy the Novotel pool from the glass window at reception. Told couldn’t even use pool if I offered to pay. So I think it’s my last ibis budget.
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. We only wanted to sleep and expected just a bed and bathroom which is nothing more. However, quiet place, very friendly front staff, close to the lake front and great coffee shops.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Manoj

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

Pramod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basic but clean and well designed
Stayed 1 night in Jun 2024