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Paradis Vacation Packages

Everything was great. But the entire 6th floor smelled like a hamster cage. You really need to work on the smell.

Outstanding accommodations

Be aware self parking is in a reserved lot across the street from the hotel. Safe, no issues, although all spaces filled up during the week we were there. Addition per-day fee is charged.

After a mix up with my room reservation, the staff went above and beyond to accommodate us into a great room. All the staff we encountered were wonderful, and the food is exceptional.

The first room we had dirty, the sheets looked like that had been previously slept on. The fridge was on the floor. All the carpet throughout the building stunk as was dirty. The pool area was ran down. The lounge chairs were broken and worn out. However the gym was, actually the best part of the of the whole hotel.

Overall, I was impressed with the room itself. It was very spacious. It came with a kitchen, which was necessary for me because I was traveling with my grandchildren. The checkout time is earlier than other places it was for 10 AM and I didn’t realize that until I was getting ready to leave. It was my birthday weekend and I was traveling with my grandchildren which makes navigating a little different the cost for a late check out is 150 and I decided to go ahead and do a late checkout because of the gravity of the situation when I pay the money, everything is virtual, you don’t talk to anyone face to face which I really did not like when you enter into the hotel there’s no one there to greet you. Everything is virtual. Some people may like it because they don’t have to deal with anyone, but I do like to be able to interact with other others after I paid the money. A person from the staff came in and yelled at us and said that we were supposed to be out. She further noted that she would be back in 10 minutes and we needed to be gone as I tried to call out to her she stormed out of the room and did not respond to anyone of us that was talking to her to let her know that we have paid the money when I spoke with someone they told me that they will call me back on Monday and which I never received the call and that they would’ve went in charge not once did they try to compensate me for being interrupted and late for my reservations that I had I would not go back because of that.

The M Club Lounge was really nice. We enjoyed breakfast each morning and afternoon snacks and drinks. This was a really nice perk to our stay and one less thing we had to worry about. The only thing we wish the lounge had was a microwave society we could warm out leftovers from dinner. Our room was nice, cozy and spacious.

Nice pool.