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Hotel Posada Gutierrez

2.5 star property

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Photo gallery for Hotel Posada Gutierrez

Desk, free rollaway beds, free WiFi, bed sheets
Flat-screen TV
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Breakfast included
  • Parking included
  • Pet friendly
  • Laundry

Explore the area

Map
Calle El Amate, Zona 1, Callejon Hotel Victoria, Panajachel, Solola
  • Church of Saint Francis
    ‪5 min walk‬
  • Panajachel Municipal Market
    ‪6 min walk‬
  • Casa Cakchiquel Arts Center
    ‪11 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪115 min drive‬

Room options

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Desk, free rollaway beds, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double Bed, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds, Non Smoking

Standard Double Room, 2 Twin Beds, Non Smoking | Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Posada Gutierrez

Panajachel hotel walkable to Church of Saint Francis
A bar/lounge, dry cleaning, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Posada Gutierrez offers 12 accommodations with complimentary bottled water and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Hotel Posada Gutierrez has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Shared kitchen access

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 25 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Hotel Victoria Panajachel
Victoria Panajachel
Hotel Victoria
Hotel Posada Gutierrez Hotel
Hotel Posada Gutierrez Panajachel
Hotel Posada Gutierrez Hotel Panajachel

Hotel Posada Gutierrez Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 🏨

I did enjoy my stay in this hotel. The owner is very nice. He speak quite good English and he can be very helpful. They do have a pool. They do have a breakfast in the hotel as well. It cost. My hope was very pleasant and quite large.
Stayed 2 nights in Jan 2025

2/10 Terrible

Siddharth

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

EMILIO DEL

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

We booked Hotel Victoria, but when we arrived there was no one at the reception. People on the street redirected us to the next hotel, Posada Gutierez, as apparently was under the same chain/owner. We were offered accommodation at another (3rd location) within a villa that looked like it was still under construction. All ceilings were unfinished, all bed linings and towels were not cleaned properly. There was an area to be shared, including a kitchen, where a whole window was missing. In front of the villa there was like a garage were they were repairing their cars. And a dog loose, which didnt mind pooping inside the villa on the sofa. Wifi reception and speed super bad. Please make sure you avoid this amazing accommodation.
Stayed 5 nights in Dec 2023

6/10 Okay

Wylie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was quick, but I never got a key to my room (even after asking for one) and had to leave it unlocked whenever I left. The water was cut off on my second day, and they transferred me to another place up the street for the remainder of my stay. Walls are paper thin - I could hear the toilet flush from the next room over.

4/10 Poor

Greg

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water in a shower, noises all night, lack of sitting area, no English-speaking staff
Stayed 2 nights in Dec 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. I arrived in pretty poor shape after getting altitude sickness on Acatenango. They were patient with me. I had a comfortable room with a large bathroom. Breakfast was excellent and the location is tucked off of a main road down an alley. It was easy walking distance to all of Pana. When my bus to Guatemala City didn’t see me at the pick up spot, the owner assisted by taking a phone call from the agency (I was only using my phone on wifi) and helped wave them down for me. Definitely recommend.

8/10 Good

Verified traveler

Liked: Staff & service
The staff are incredible and the free breakfast is delicious. There is a water-refill station. The power was out all over the lake the day I was there so I’m not sure if the internet is good, or if there is hot water. If you’re a solo-traveler looking to meet people, this is not the spot
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff is very friendly and helpful. Breackfest is incuded in the fee. It is a quiet place, it takes only 10 min walking to the lake.
Stayed 1 night in Mar 2020

8/10 Good

ANDREW

Liked: Cleanliness, staff & service

Basic, good value choice in Pana.

Pretty basic, Bed Ok. Noisy in the day, OK at night. English Channels on TV. Simple breakfast included.
Stayed 2 nights in Feb 2020

8/10 Good

Donald

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in Panajachel. Convenient location. Breakfast included and served on a terrace with a view. Great if you are staying few days in Panajachel. Note - must do - Paraglading - lifetime experience above lake Atitlan.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

shef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Breakfast was good, free shuttle to airport was literally a stones throw away- so quick and easy. The shared shower/toilet to rooms ratio was decent
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on the terrace and friendly furry friends.
Stayed 2 nights in Mar 2019

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money Hotel in Panajachel

For the price this hotel is a no brainer! It is located about a 5min walk to the Church and market and about a 12min walk to Calle Santander(the main drag). Check-in was speedy and the room readied as I checked in around 10:30am. The room on the first floor was spacious, clean with an attached bath with good water pressure and hot water. There was also a TV with English language programing including CNN and BBC. The wifi worked well in all areas and breakfast served on the terrace consisted of fruits, eggs, toast and coffee. Also located a few feet from the hotel on the main road is a Supermarket and a few local eating places. Service on the whole was efficient especially with the Manager on duty. Overall, an excellent deal.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Audrey-ann

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
À notre arrivée à l’hôtel, déception de constater l’état des lieu mais aussi de ne pas avoir de serviettes dans la chambre! Après avoir demandé a deux reprises des serviettes, la première fois on nous a servie des serviettes mouillées et à la deuxième demande on a fini par avoir UNE serviette pour DEUX personnes !! Nous avons réservé pour 4 nuits déceptions ! Mauvaise Connection internet.Lit très inconfortable. Endroit pas très propre du moins la moisissure y est bien présente. Je vous épargne l’endroit pour le petit déjeuner inclus qui était en rénovation donc nous avions droit à du cassage de bétons comme musique de font !
Stayed 4 nights in Dec 2024

2/10 Terrible

Marian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cables coming out of walls no tv in the room no warm water one faucet not working . no adequat light in the room. No light by the bed. The only good about it was the price and friendly girl at the reception. I am really surprise that expedia is promoting that hotel.
Stayed 2 nights in Dec 2022