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Hotel Atitlán

3.5 star property

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Photo gallery for Hotel Atitlán

Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$329
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Finca San Buenaventura, Panajachel, Solola, 7010
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | Premium bedding, in-room safe, soundproofing, free WiFi

Basic Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed, Garden View

Premium bedding, in-room safe, soundproofing, free WiFi

Basic Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds, Garden View

Standard Triple Room, 3 Twin Beds, Garden View | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Triple Room, 3 Twin Beds, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Suite, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View

Premium bedding, in-room safe, soundproofing, free WiFi

Family Suite, Garden View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Premium Suite, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Lake View

Comfort Room, 2 Queen Beds, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Lake View

Comfort Room, 1 King Bed, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Atitlán

3.5-star Panajachel hotel steps from Lake Atitlán
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Hotel Atitlán offers 61 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Atitlán features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Panajachel hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests.

Hotel Atitlán has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Restaurante Atitlan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 3:00 PM on request
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Atitlan

Things to do

  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Scuba diving
  • Ziplining

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 15 for children
  • Airport shuttle fee: USD 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Hotel Atitlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 702 reviews
Rating 8 - Good. 138 out of 702 reviews
Rating 6 - Okay. 62 out of 702 reviews
Rating 4 - Poor. 9 out of 702 reviews
Rating 2 - Terrible. 22 out of 702 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The hotel is surrounded by beautiful greenery and right by the lake — such a peaceful and relaxing setting. Perfect for nature lovers. I left feeling refreshed and would definitely come back!
Stayed 2 nights in Sep 2025

6/10 Okay

Carol, Berkeley Heights

Liked: Cleanliness, staff & service
Disliked: Amenities
There are a lot of things that are right about this property, and quite a few that I found disappointing. This is a very expensive hotel, and my premier room did not have air conditioning. When I was shown my room, the young man offered to open the door to my balcony so my room would not be hot. There is no screen door, and when I said I didn't want insects coming in my room, I was simply offered a second floor fan. I had no idea that all the taxis in Panajachel are tuk-tuks. This would be fine except for the fact that the hotel is VERY far from town, and the road outside the hotel is truly horrible. It's not only unpaved, it's got massive ditches and my one tuk tuk ride was *extremely* uncomfortable. As a result, the only way I could get away from the property was by renting a boat. That's very expensive too, but if you don’t do that, you kind of feel like the hotel is a beautiful prison. Speaking of which, without the ability to get into town, I wound up eating most of my meals over the 3 days onsite in the restaurant. Breakfast was fine, and the staff is reasonably friendly. However, both dinners I ate there were disappointing. I tried different cuts of steak, and each night the steak on my plate seemed like it had been partially steamed? The chef doesn't know how to put a proper crust on a steak, so the texture of the meat was unpleasant. Beyond that, on my second night, it rained very hard and the ceiling started leaking. I put down a towel.
Gardens
Open air hallway
Hotel pool view
Lobby
Stayed 2 nights in Sep 2025

6/10 Okay

tayana, ozone park

Traveled with group
Disliked: Cleanliness
The room was dirty. I looked nothing like the pictures, outdated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The property is surrounded by beautiful botanical gardens and breathtaking views of Lake Atitlán. The decor throughout is stunning. and we can’t compliment the staff and restaurant enough. Kimberly recommended ‘pepian de res’ which is my new favorite Guatemalan dish. We very much look forward to returning
Stayed 5 nights in Aug 2025

2/10 Terrible

Gian, Ozone Park

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was injured by one of their staff. We rented a kayak and the staff pushed my kayak too hard causing me to fall in the lake and hit the big stones underneath. I also swallowed dirty lake water. The staff who did this even laughed when I fell. I have everything on video by the way. Instead of helping me, he laughed at what he did. I asked for a supervisor who came to talk to me almost 2 hours after the incident. He didn’t offer any help whatsoever. If you’re staying at this hotel, expect to be treated like garbage. The treatment of the staff outweighs the view of this hotel. Don’t be fooled by the views as it is nice but the treatment of the staff will offset this. This happened on my birthday weekend in front of my friends.
Stayed 4 nights in Aug 2025

8/10 Good

John

Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the most beautiful place I’ve ever seen in my life. Breathtaking gardens, delicious food and drinks (amazing wine offerings) and everyone was so friendly. Everything about this property is fabulous!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tania

Stayed 1 night in May 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel we went for 5 days for my daughter birthday and it was amazing, beautiful gardens, great food choices and amazing staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite places I’ve stayed so far! The space is absolutely beautiful, private, and thoughtfully designed. The indoor-outdoor living setup creates a truly special experience—perfect for those looking to enjoy the natural beauty of Guatemala in a unique and memorable way. The location is excellent, and the staff are fantastic. Highly recommend this gem!
Stayed 2 nights in Jul 2025

10/10 Excellent

Juana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful property. Coffee was hard to get before 7am with cream and sugar. You can only get cream and sugar after 7. I wake up in the morning for my coffee and that was an easy inconvenience the hotel can fix.
Stayed 2 nights in May 2025

10/10 Excellent

MARIO, WESTON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simply extraordinary
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful places on earth have been here few times and it's surreal
Morning paradise
Man cannot duplicate this view
Stayed 2 nights in Jul 2025

10/10 Excellent

Peggy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a remote area away from the town and the public dock. I feel safe being on the property. The property features a beautiful garden, pool, and jacuzzi with stunning views. The property offers relaxing massages for a fee and has a good restaurant and a bar. However, it costs money to shuttle out every day and when we asked the boat to drop off at the hotel dock, they charged us $22/ docking.
Stayed 1 night in Jul 2025

6/10 Okay

jinkyoung

Disliked: Staff & service
There was no water provided in the restaurant, so I had to buy it. The drinks weren't refilled quickly either.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and landscaping at the property are just stunning as well as the vistas of Lake Atitlan. Rooms were clean and comfortable. Really enjoyed our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the positive: Beautiful hotel Great location. Not near the town, but very easy to get to Fantastic views Decent customer service (more about this below) Gardens are astonishing The negative: WiFi is very poor. In your room, forget it. We didn’t appreciate the caged birds in the property. In one case, they have 3 big parrots in a “small” cage. Now, this one bothered us. We had dinner at the restaurant and ordered 3 dishes. 2 of them were fantastic. The third one was octopus. I got to say, this dish was horrible to the point that we can say the octopus had been in the fridge a bit longer than it should’ve. But it may have been spoiled. We told this to the waiter and he took it back but came back to tell us that the people in the kitchen said the flavor was fine. It wasn’t! We eat octopus often and one was bad. To make a long story short, we paid for it and even gave the waiter a tip (he had remove the tip from the check and we told him it wasn’t his fault). He was nice and embarrassed and even offered to bring a free desert. Overall, the hotel is nice and we would stay there again. I do hope they address the WiFi issue though
Stayed 2 nights in Jun 2025

10/10 Excellent

bernadet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and properties
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property and the staff was amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and peaceful the only thing I will say they need to upgrade the beds and pillows as they weren’t very comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

LUCIA

Stayed 2 nights in May 2025

8/10 Good

Damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is getting old but the fantastic gardens make you forget it. Beautiful views.
Stayed 3 nights in May 2025