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The staff were so lovely & made us feel very welcome. The room was spotless, the location was great. My daughter and I enjoyed every minute of our stay.

Amazing resort and very good breakfast

Everything is okay unless it’s packed, for some odd reason Thursdays, Fridays and Saturday’s lunch and dinner gets extremely packed to the point it’s almost unbearable but every other night it is very calm. Not sure why there is always that consistency as i stayed for over two weeks and couldn’t figure it out. Shout out to Imran though, great guy really helpful.

Disappointing hotel in a fantastic destination Mauritius itself is an easy 10/10. It's a beautiful island with amazing beaches, friendly people and plenty to see. We'd definitely return to Mauritius—but we wouldn't stay at Sugar Beach again. The hotel has a great location on Flic en Flac beach, which is stunning, and the Buddha-Bar is excellent. The staff were always friendly and polite, but it's clear many of them haven't been properly trained (incompetent) and the overall service lets the hotel down badly. Thats mainly the reception staff and the main buffet. There was very little organisation at breakfast, lunch and dinner. Tables weren't cleared promptly, so guests were left waiting while dirty tables sat empty. Pool and beach service was incredibly slow—it takes ages just to place an order and even longer for food or drinks to arrive. Waiting over an hour for a drink is unacceptable for a 5 star hotel... Many facilities are fully booked throughout our stay despite seeming empty, making it difficult to enjoy everything the resort offers. There were also lots of small frustrations that added up. There were no glasses available for breakfast drinks on several occasions, reception struggled with simple requests like arranging a taxi, and we were charged €20 for a photo without this being made clear beforehand... not the money thats the issue but the principle, imagine if we got one every night. It's a shame because the hotel itself has potential, and the beachfront loc

Rooms are clean Food was very good

Loved my stay! The staff was friendly, kind and informative. The location is great and very walkable to the main part of Grand Baie. Excellent amenities and inclusions!

Well located property, at Tamarin Bay. Breakfast was decent, but with the same fare everyday. It could do with some variety so that you’re not eating the same thing during your stay. Our room unfortunately had several red ants. Staff were overall very friendly and helpful.

Amazing place, the perfect convo l convo between hotel and hostel. Astrid and the crew were extreme helpful! Amazing breakfast.