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From check in, to arranging transportation for traveling home- this was a fantastic experience. Generous breakfast available everyday, afternoon cookies and a crazy complimentary antipasti evening spread were welcomed surprises. Walkable to any place in Navigli, a great center of nightlife. Cool and modern- loved it!

The hotel grounds and spa were beautiful However, the room: decor, comfort and usability let’s down the hotel and thus the experience The WiFi in the room was patchy and the tv only had Italian speaking programs and no option for subtitles in a chosen language. This coupled with the poor WiFi meant that on the 3 rainy days of our trip you are limited for things to do sadly

Amazing hotel! Great location, wonderful staff and beautiful rooms. Stayed with 2 children and all enjoyed it immensely.

Breakfast was lovely and staff welcoming. Plenty of trams and buses available. We walked from Milano Central to the hotel - 1 hour. Pleasant walk on the flat. Walk to the city centre approximately 15 minutes. The hotel was spotless and well maintained, decor a little dated (90s). Would recommend and would stay again.

Great location. Lake Lugano is exceptional. The pool is great. I only wish I had more time.

Concierge was always helpful

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!