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Distinction Coachman Hotel, Palmerston North

4.5 star property

Choose dates to view prices

Photo gallery for Distinction Coachman Hotel, Palmerston North

Front of property
Outdoor pool, sun loungers
Courtyard
1 bedroom, desk, iron/ironing board, free WiFi
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 Fitzherbert Ave, Palmerston North, 4410
  • Palmerston North Convention Centre
    ‪10 min walk‬
  • The Square
    ‪10 min walk‬
  • Palmerston North Hospital
    ‪4 min drive‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Family Suite

Superior Family Suite | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Superior Family Suite

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Living area

Executive Suite

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Studio

7.4 out of 10
Good
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Distinction Coachman Hotel, Palmerston North

4.5-star hotel in West End
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Distinction Coachman Hotel, Palmerston North is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Distinction Coachman Hotel, Palmerston North has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel Palmerston North
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 733 reviews
Rating 8 - Good. 275 out of 733 reviews
Rating 6 - Okay. 122 out of 733 reviews
Rating 4 - Poor. 69 out of 733 reviews
Rating 2 - Terrible. 28 out of 733 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ross

Traveled with family
Liked: Cleanliness, staff & service
The room was large , but a single bedside light in main bedroom , Shower was in a spa tub with slippery floor and access without hand holds . Noisy on Friday night and reception on arrival seem to be putout by our arrival ( 939pm ) . No hairdryer in room , which was remedied by staff . Bathroom had a single dressing gown , and no extraction fan .clean tidy functional but not luxurious
Stayed 2 nights in Mar 2025

2/10 Terrible

Laurie

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Nice rooms lovely pool
Stayed 3 nights in Feb 2025

6/10 Okay

TONI

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 2 nights in Feb 2025

8/10 Good

Maia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
handy location and good parking
Stayed 2 nights in Feb 2025

6/10 Okay

Kaye

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very handy to shopping centre and food places, just old and tired
Stayed 1 night in Feb 2025

8/10 Good

kathy

Stayed 1 night in Feb 2025

10/10 Excellent

Karley

Liked: Cleanliness, staff & service
Clean & tidy. Staff were courteous and helpful when I rang to request a foldaway bed as an extra for the room. Check in / Check out was fast and easy. Hotel was a good walkable distance to Esplanade Park, supermarket & Plaza mall. No update on webite/booking sites to indicate spa pool not available & swimming pool water was very milky & cloudy. You would not see a child at the bottom of the pool in that water. The water definitely needs attention, and we would have enjoyed swimming in a clean & clear water pool. Noticed there were no signs indicating the depth of the pool and the area is visible to anyone attending an appointment at the hairdressers which backs onto the pool area. Buffet breakfast was not an option, so we had to order our cooked food ... still paid the buffet price which was disappointing. Otherwise, it was a nice stay.
Stayed 1 night in Jan 2025

4/10 Poor

Letishia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room size was nice, but extremely out dated, bathroom smelt of mould, mould on celling and broken tiles in bathroom. When I arrived I asked to be moved because the room we were fist put in smelt so of mould I couldn’t imagine letting my young children sleep there without getting sick if I had more time to re book elsewhere and Christmas being so close there would have been no way I would have stayed there. Staff did move us thankfully. Personally won’t ever stay there again or would recommend. Actually very displeasing. I came to view the room about 3 months ago and was told by staff the room was being renovated, and couldn’t view. I told the staff members if I knew the state of the rooms there would be no way I would have booked to stay here in the first place. I called a week before my check in and was told we would be placed in a newly renovated room. However we went. Bad communication from your part. Like I said if we didn’t feel the pressure of Christmas and being worried we wouldn’t find a place with two kids I would have insisted on my money back.
Stayed 5 nights in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay here although the traffic was noisy, this was a Thursday evening before a racing weekend, so i get that its a town thing.
Stayed 1 night in Dec 2024

6/10 Okay

Miles

Traveled with family
The staff and service was great. Dining room food and service exceptional. The rooms and general conditions of the building and surrounds in need of an update and overhaul. Decor very very tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Brett

Stayed 1 night in Oct 2024

8/10 Good

Juileen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay, close enough to walk to town. Clean and comfy although a bit dated and old but they are renovating. Would recommend letting people know when booking that you are renovating so they are aware. Pool and spa were not available for use (unclean). Staff were friendly and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Liz

Traveled with family
Disliked: Amenities, property conditions & facilities
On entering the reception old musty smell,maybe the carpets. Bathroom dirty around the floor edges,bathroom floor sticky to walk on,shower rose leaked water
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Motel rooms are old,.dirty and unkempt. Cobwebs on walls and ceilings, filth on extractor fans and walls. Furniture is falling apart. There was even what looked like boogers wiped on the walls. Very grim experience and not worth the money paid.
Stayed 1 night in Oct 2024

6/10 Okay

Emma

Liked: Staff & service
Old and tired, needs a major renovation. The bathroom sink was cracked and the water drained extremely slow.
Stayed 1 night in Oct 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very disappointed

The whole point of booking here was so we could use the restaurant being a Monday and everything else would be closed. Because they had an outside group booked for the restaurant we were unable to get a meal. Very poor when the chef dictates who gets fed and who doesn’t
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Shane

Stayed 1 night in Sep 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024