4/10 Poor
Amanda
Traveled with partner
Feb 11, 2026
Disliked: Cleanliness, property conditions & facilities
When I checked in I was early and was charged 30$ for early check in. I also had a service dog. When I received my folio I was charged 50$ for early check in and 75$ for a pet. On top of that I was charged individual taxes not only for the room but the early check in and the pet fee. Rm suite tax, tourism tax, and tbid tax. All 3 different times. I had to call and ask for it to be removed but I do not understand why I was told 30$ to check in early and secretly charged 50$ I would have never known had I not asked for a copy of my receipt. Does this property make up whatever price they want for an early check in? I had never been charged for early check in at any other Hilton properties especially when the room is already ready. I traveled 2 hours and had a wedding in a hour to be at so I wasn’t going to argue about 30$ but I now am questioning how I was told one thing and charged another, or charged period of a room that was already ready. Also on Expedia it shows you the room price with all taxes included so why would I then get charged 3 other taxes after checking in? Very disappointed
Amanda
Stayed 1 night in Feb 2026


















