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Best Western Plus Palm Desert Resort

2.5 star property

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Photo gallery for Best Western Plus Palm Desert Resort

Lobby
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
74695 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪14 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(107 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express Palm-Desert by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1007)
$102 nightly
The price was $120
The price is $102 total
includes taxes & fees
Holiday Inn Express Palm-Desert by IHG

About this property

Best Western Plus Palm Desert Resort

Palm Desert hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Palm Desert Resort offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Palm Desert Resort provides outdoor tennis courts, a hot tub, and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This Palm Desert hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Palm Desert Resort is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Palm Desert
Best Western Palm Desert Resort
Best Western Plus Palm Desert
Best Western Plus Palm Desert Resort
Best Western Plus Palm Desert Hotel Palm Desert
Palm Desert Best Western Plus
Palm Desert Best Western
Best Western Plus Palm Desert Hotel
Plus Palm Desert Palm Desert
Best Western Plus Palm Desert Resort Hotel
Best Western Plus Palm Desert Resort Palm Desert
Best Western Plus Palm Desert Resort Hotel Palm Desert

Best Western Plus Palm Desert Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple cute hotel Food freshly made by chefs infront of you every morning
Stayed 1 night in Apr 2025

10/10 Excellent

Joan Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Well designed, comfortable, pleasant personnel
Stayed 1 night in Apr 2025

10/10 Excellent

Christy

Stayed 1 night in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Mar 2025

10/10 Excellent

Vandana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and convenient! Breakfast options were very good !
Stayed 1 night in Mar 2025

6/10 Okay

Dustin

Business traveler
Stayed 2 nights in Mar 2025

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Hang

Traveled with family and small children
Liked: Cleanliness, amenities
Super friendly staff. Front desk man was kind and polite. And the man who was cooking the breakfast to order was phenomenal! I would definitely stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Monica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Such an awful stay!! The A/C unit in our room was not working properly and began dripping water down onto the carpet, creating a puddle that smelled like nasty dirty dishwater. We didn't know it was dripping until we turned it on when we got in the room after midnight, so of course it was too late in the night to call for service or to switch to another room. By the time we figured it out, the unit had been running for over an hour so even though we turned it off we had to listen to it drip loudly all night. To make things worse, since it was hot we thought we could just open the sliding patio door to cool the room but the screen door was broken so that didn't work. The pillows were also horrible, like they'd been washed in a washing machine and the filling got all bunched up into hard lumps - it was like sleeping on a boulder so we couldn't even use those. Which explained the sound of the common washing machine in the nearby laundry room banging around repeatedly like someone was washing an unbalanced load... at 4am! Maybe the pillows were in there, who knows?! As soon as it was light enough outside we packed up and left since we weren't able to sleep anyway. Would definitely not recommend!
Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great breakfast, staff were friendly and helpful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Mike

Stayed 1 night in Mar 2025

8/10 Good

Sam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
When I got to my room, the key did not work. I went back to the front desk and they gave me a new key. That didn't work either. Ihad to go back again, they called maintenance and he could not fixt the lock so I had to be moved to a new room. Very annoying.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I was grateful to get this place last minute. The staff was wonderful, the place was very clean and the breakfast was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Room was nice and clean, great breakfast. No complaints
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here for 11 nights. Clean room, excellent breakfast with friendly staff, beautiful safe area, and a clean pool and spa. What more could you want?
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the staff was wonderful
Stayed 5 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Start a recycling program

Although the property was very upscale & modern, there still was no recycling program in place. Other room amenities were not very user-friendly - TV, air-conditioning, WiFi, etc.
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
breakfast is awesome! front desk staff are pretty salty.
Stayed 1 night in Feb 2025

10/10 Excellent

roberta

Pleasant Stay in Palm Desert

Everything went well except the hotel has two buildings and only one has an elevator. This was not explained in the description. Solved when we got a ground floor unit. Breakfast was very good and room was spacious with living and bed areas each with a tv.
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Liked: Cleanliness
Stayed 7 nights in Feb 2025