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Palm Beach Gardens Vacation Packages

We had several issues with the only suite in the hotel . The central air conditioning was not working( this was late July in central Florida) they used 3 noisy widow units which could not compensate for the afternoon heat, there was a rainstorm in the evening, the larger windows and the door leading to the balcony of the main seating area leaked, the blinds over the same window were missing pieces and did not operate, there was a hole in the ceiling over the spa tub, and the furniture was comfortable. There was also an art piece laying up against the wall in the corner that needed to be hung on the wall. The room looked a bit unfinished. We were to be there 2 nights, we only stayed for one. We paid suite prices for a very budget experience.

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The property is beautifully landscaped and well maintained. The room was updated and very clean. The area was also quiet.

Great place, great service and great location!!!!

Easy check-in I was able to even get my room earlier than check in time room was very clean and very well taken care of I had a two-bedroom room 19

Staff was friendly, We like everything.

I really like this hotel because the beach is within walking distance, the staff is friendly, and the breakfast at Caretta Caretta is very good. The only reason I’m not giving it 5 ⭐️ is because the AC in my room was not working properly. I stayed this past weekend when the temperatures were extremely hot, and my room actually felt hotter than outside. Strangely enough, the lobby was nice and cold. I contacted the hotel about the issue, but I still haven’t received a response. I’m already back in New York, so unfortunately, the issue was never resolved during my stay. Overall, I enjoyed the hotel and its location, but the AC situation definitely affected my experience.