The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
In addition to a full-service spa, Douro Royal Valley Hotel & SPA features an outdoor tennis court and an indoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a business center. Event facilities measuring 7535 square feet (700 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Douro Royal Valley Hotel & SPA is a smoke-free property.
Douro Royal Valley Hotel & SPA offers 70 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 8 AM and 10:30 AM.
Palato D'Ouro - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Ruby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.
The Royal Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in all indoor swimming pools
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
Property registry number - 6069
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Online penalty collection
The seasonal pool will be open from May to October.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.