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very poor service, we never received shampoo or soap for our shower. we were gone for hours one of the days we stayed and didn’t receive any service at all despite leaving the maid service sign on. several things in our room were not plugged in, staff does not answer the phones and tries to ignore you when you go to the front desk. woman on shift later at night was extremely rude when all we asked for was the wifi password which was not posted anywhere. breakfast was so gross, the only good thing was the yogurt cups and waffle maker. pool and hot tub were not available as they will not clean it with the construction going on in the area. it was very hard to get towels and toilet paper. a bit ridiculous truly

Check in and out was amazing great staff!!!

Staff was excellent and very accommodating. The beds could have been a little comfier and the floor hadn’t been swept. Luckily, a broom and dust pan were located in the room. We made due with the iron given us by staff but did report it leaked. Otherwise, very nice stay and close to everything in Kerman.

Clean spacious room kind staff

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