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We didn’t pay nearly $500 for a view of the parking lot. We only booked the hotel due to the promised balcony and sea view. Upon check in, we were given a parking lot/Mountain View room. Here is a side by side of the actual room vs advertised room. First they told us the parking lot view room was the room we booked upon our initial questioning, upon showing them documentation of our sea view balcony reservation, they said there was nothing they could do because the rooms were oversold and due to the “system error” we were stuck in the cheap no view room. We spent hours trying to resolve this upon our arrival and management was unavailable until 18 hours later. Ultimately they omitted full responsibility and apologies but refused to make it right… 70 euro was their concession after hours of back and forth. Again 100% unacceptable.. 70 euro shows no responsibility or ownership of this material mistake that severely impacted our trip to Kotor. Do not trust your room booked will be as advertised.

Beautiful Resort, Exceptional Staff, but a Disappointing End to Our Stay My wife and I had a wonderful but complicated time at One&Only Portonovi. The resort is beautiful and the staff is truly exceptional. From the moment we arrived, we were impressed by the level of service and hospitality. Our room was incredible, and the overall setting and staff made for a memorable stay. Unfortunately, our experience was overshadowed by a major issue on our final day. I experienced severe food poisoning. We had not left the property at any point during our stay, and all of our meals, from breakfast through dinner, were eaten at the resort’s restaurants. While I cannot say with absolute certainty which meal caused it, we know it was here. It ultimately ruined our final day and made traveling home an incredibly difficult experience. What made the situation even more disappointing was the hotel’s response, or lack thereof. We contacted the hotel to inform them of what had happened, the severity of my symptoms, and that we had eaten exclusively at the resort throughout our stay. Unfortunately, nothing meaningful was done to address the situation. We were extremely disappointed by the lack of follow-up or help. The spa is beautiful, but our experience fell short of expectations, especially given the resort’s reputation. We were upsold on a “Neuroacoustic Deep Relaxation treatment” which turned out to be 30 mins of sound therapy on an iPad with headphones (lol). NOT worth the money.

Absolutely stunning views of the Adriatic and Dubrovnik. Do not hesitate, this villa is absolutely beautiful and has all the amenities you need for your stay. We enjoyed our mornings on the balcony overlooking the sea and cooling off in pool during the evenings. But the best part of the stay was our host! Adrian and Naira made us feel like family. They were so gracious and generous during our stay. We hope to return soon!

The apartment was lovely, nice balcony and a great pool, would definitely stay again

Beautiful hotel and perfect location, within a very short walk to the Old Town. Staff were fantastic and room was amazing!!

Amazing boutique hotel, it felt like we had the whole villa to ourselves. The pool is great and included breakfast was excellent! Staff were all extremely nice and helpful the entire stay

Everything wss amazing, this is close enough to kotor we're you can go for the day and spend time and then come relax in a beautiful space