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Beppu SUGINOI HOTEL

4.0 star property

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Public bath
Hot springs
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry
  • Pool

Explore the area

Map
1 Kankaiji, Beppu, Oita-ken, 874-0822
  • Takegawara Onsen
    ‪4 min drive‬
  • Hells of Beppu
    ‪5 min drive‬
  • Kijima Kogen Park
    ‪11 min drive‬
  • Oita (OIT)
    ‪41 min drive‬

Room options

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

  • Mountain view
  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

  • Ocean view
  • 495 sq ft
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

  • Mountain view
  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

  • Mountain view
  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

View from room

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 549 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

  • Ocean view
  • 495 sq ft
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 764 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

View from room

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

  • Ocean view
  • 624 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Public bath

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

  • Ocean view
  • 764 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

  • Ocean view
  • 495 sq ft
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

  • Mountain view
  • 549 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Beppu SUGINOI HOTEL

4-star Beppu hotel close to Aso Kuju National Park
Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Beppu SUGINOI HOTEL offers 791 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hot springs and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Beppu SUGINOI HOTEL features hot springs, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a health club, and a sauna. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite covered self parking is complimentary.

Beppu SUGINOI HOTEL has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
TERRACE & DINING SORA - This buffet restaurant serves breakfast and dinner.
CEADA PALACE - This buffet restaurant serves breakfast and dinner. Open daily.
WA DAINING HOSHI - This buffet restaurant serves breakfast and dinner. Open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CEADA PALACE
  • TERRACE & DINING SORA
  • WA DAINING HOSHI

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Beppu SUGINOI HOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wei Sin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and dinner buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

tsan

Stayed 2 nights in Dec 2024

10/10 Excellent

HYOMIN

Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel. Strongly recommend this hotel!
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JJ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Soo Hyoun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spectacular light shows and hiking trails.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dong-hoon

Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
Stayed 3 nights in Oct 2024

10/10 Excellent

Erhan

Stayed 10 nights in Sep 2024

10/10 Excellent

sung, diamond bar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for relaxing
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JIHYUN

Stayed 3 nights in Jun 2024

10/10 Excellent

eunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Idy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort hotel

Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip.
Stayed 1 night in Apr 2024

8/10 Good

andres, Toronto

Stayed 3 nights in Mar 2024

10/10 Excellent

HYESEON

Liked: Cleanliness, staff & service, property conditions & facilities
인포에 있던 안내원이 잘 모르더라. 소라관에 묵었는데 셔틀버스타러 스기노이 팰리스까지 내려감
Stayed 1 night in Mar 2024

10/10 Excellent

WonChul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

벳푸 올인원 최고의 호텔

객실 컨디션도 좋고 무엇보다도 온천, 수영 가능하고 조식,석식 포함되어잇어 호텔 내부에서 즐기기에도 모자랍니다. 다만 연박 시 식사 메뉴가 중복되어 조금 헤비할 수 있습니다, 벳푸 광광지와는 조금 멀리 떨어져있어 호캉스 목적이라면 만족할 것 같습니다.
Stayed 2 nights in Jan 2024